Urogynecology Consultants

"Some rude scheduler refused to schedule me after A YEAR of working to get this referral! A year a complications from a paralyzed bladder from a spine injury, causing serious damage and I have fought for a year with my PCP and insurance to get this referral only for her to call me 1 day into having it and telling me she'd only schedule if I gave her over $300 since I have canceled in the past. I have NEVER had an appt with them! I have never dialed their office til yesterday, and I checked my phone! I have BEGGED for this referral, and will be paying out of packet to go anywhere else. Cuz that is despicable to treat people needing medical care like that. You could tell by her voice from the start of the call she never intended on scheduling me, she thought it was funny! I hope she has the life she deserves cuz she is sick for putting people through this. She knows how hard it is to get care and wanted money even when insurance covers it. I'd give 0 stars if I could."

"0 Stars!!!"

"Possibly the best care ever. He's retired now, but Dr Bowen was phenomenal. His replacement is just as caring, as is the entire staff."

"At my first appointment with Dr. Kasturi I was hastily given a diagnosis and a tool to use with no print out or directions on how to use it. I was told by the doctor to go on you tube for more information. Also, the medical assistant stood one foot away from me in the bathroom to teach me how to use the special toilet with no mask ( this was December at the height of the Covid pandemic). His lack of communication and lack of ability to educate me as a patient left me with more questions than answers. I returned for multiple appointments to receive invasive and painful shots. At one of these visits my Physical Therapist wrote a detailed paragraph noting my progress, specifically a lack of improvement. Before getting more shots I asked the doctor if he could read the letter and I wanted to discuss the effectiveness on the shots and the possibility of me not continuing them. He said he would read the letter if I scheduled a consult with him at a later time. I had to be very assertive and said that I needed him to read the letter now, as it had to do with the treatment I was about to receive. Finally he left the room and read the letter. I specifically asked him a yes or no question “should I have shown improvement so far with those shots?” he did answer, yes. So, the treatment was possibly not working for me and not necessary. My primary doctor and physical therapist had prompted me to inquire about this. He had not been doing any sort of physical examinations to track my progress. Was it too much to request him to read what my other care team was finding as they were following my progress? Dr. Kasturi needs to be more sincere with listening to his patients and less impatient to answer their questions. For women especially who have been in pain with embarrassing symptoms all relating to places on our body that are most private and sensitive."

"Dr. Kasturi, with the Urogynecology Consultants, was my surgeon who performed a surgery with 4 different procedures. I have had numerous surgeries and Dr. Kasturi is one of the best surgeons I have had. He has a wonderful bedside manner, explains everything fully and welcomes all questions without acting rushed. He takes as much time needed to answer all questions and made me feel confident that he really cared. I am so glad he was the doctor to perform my surgery. The entire staff at the Urogynecology Consultants are amazing. Every staff member were caring and concerned and treated me so well, no matter how many calls I made to them during my recovery, which was probably more than normal. On the phone or in the office, the staff were so sweet. I went through some unusual testing and the nurse who performed them explained everything fully. I cannot say enough about my experience with the Urogynecology Consultants and would highly recommend them to anyone needed their type of medical specialty."