The Serpentarium

"Do not come here to get snakes. I reserve the snake At 6:30 PM and the next day I came in at 5 After I bought The enclosure and heating pad and everything for the snake. I was told that they hold snakes for 24 hours. But then they let someone else Put a hold on it just like I did but two hours before I came to pick him up. They sold my snake out from underneath me. This is not an honest business. I will never return and I will be sure to tell all my friends and family to not do business with them anymore. They said they couldn't honor my hold because the new guy did it. What joke!!! I'll be sure to update my post weekly to make sure it stays at the top of the list to warn everyone else. If I could give them lower than one star I would. Whoever sits behind the curtain in the back room is a coward. They don't have the guts to come out and talk to me themselves. They sent one of their lackeys to talk to me what a loser and now the owner messaged me thinking that they can remedy the situation. There's no fixing it they sold the snake that i had on HOLD!! I don't care about price or breed or any of that. I care about the snake's personality and I held that snake four times over the course of a couple of days before I put a hold on it. Why in the world would I want to do any kind of business with a company that is as fake and shady and cowardly as them. What kind of human beings and company's sells pets out from underneath people I could understand cars and Material items, but pets. I didn't know it was possible to stoop that low."

"They always greet me with a smile and are always very helpful. They are able to give you great advice on how to continue to take better care of your pets and how to take care of the bugs to feed them."

"This is the place to go if you have a new reptile or have any questions. We just adopted a bearded dragon, and Stephanie helped us out so much, answered all my questions took time to show me around the store and tell me what I needed. It was great.!"

"this place was awesome first time being here, staff was nice and informative. They had a great selection of reptiles. And a lot of supplies I picked up a few things. I’ll definitely be back. Thank You Again."

"Serpentarium was great. They were very knowledgeable and helped our son get started with his first snake. From setting up the snakes terrarium, to how to keep the snake comfortable, and how to handle and feed him, they educated us on a lot. Everything we needed for the snake was readily available from the store. Our complete setup came from the Serpentarium, and we couldn't be happier. They're a bit out of the way for us, coming from Lincoln, but well worth the drive."