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Scenthound Carmel Valley
3840 Valley Centre Drive, San Diego, California 92130
About the Scenthound Carmel Valley
Scenthound Carmel Valley is a premier dog grooming and wellness center located at 3840 Valley Centre Drive in San Diego, California. Our experienced team of groomers specializes in keeping your furry friend clean, healthy, and happy. From nail trims to ear cleanings, our services are designed to keep your dog looking and feeling their best. Visit us today to experience the highest standard of care for your beloved pet.
Photos of Scenthound Carmel Valley
3840 Valley Centre Dr Suite 601, San Diego, CA 92130, United States
Opening hours of Scenthound Carmel Valley
Monday:
09:30 - 18:30
Tuesday:
09:30 - 18:30
Wednesday:
09:30 - 18:30
Thursday:
09:30 - 18:30
Friday:
09:30 - 18:30
Saturday:
09:30 - 18:30
Sunday:
Closed
Reviews of Scenthound Carmel Valley
"The facility was clean, staff was welcoming with a warm greeting. I had two white labs that needed bathing and nail trimming and purchased a "basic salon package." They informed me while making the appointment the amount of time that would be needed, a report card review of any areas of concern for each lab (*need to check and clear their ears weekly), and an invitation to come back to try other services that they offered. So far, so good. I found them on NextDoor with a majority of good comments and references, so I decided to try them out. My first experience at this facility was 5-stars. Oh, and they texted me when the kids were done with their blow-dry giving me ample time to get back to their shop for an easy pickup. :) Well done!"
"The staff were very kind to our elderly foster dog, Yolo, and made his first visit a calm and pleasant experience. They accommodated his visual limitations and made sure he was not stressed. He looks and smells wonderful. Thank you!"
"Great first time experience at the groomers! The staff were extremely friendly and helpful. They even let me spy on my pup during his bath to see how he was doing! Definitely recommend"
"We brought our dog to Scenthound. Setting up an appointment was very easy. Their team welcomed us in and talked to us about grooming options for our rescue pup. He’s a doodle and had some matting on the top of his head and chin, but it was minimal and there was no extreme matting elsewhere. We knew some shaving had to happen. The team at Scenthound said they would only shave the top of his head. “We can make it into a fun Mohawk or something” their groomer told us. We were very direct about what we wanted, and they seemed to understand. We left him in their care and trusted them with our pup. After about an hour and a half, we get a text that it’s time to pick him up. When they bring him out, they preface it with a nervous face saying, “ok so just know he’s still the same dog.” We were confused why they took this approach until we saw him. Without consulting us, they made the decision to shave his entire head, ears, neck and chest. When I asked, “why didn’t you call us to get our permission first?” They had no actual answer except, “well we just thought…” I’ve brought dogs to groomers elsewhere and they 100% always call to confirm anything outside the original plan. I understand that it might seem very superficial to complain over how a dog looks, but the issue here is that they went ahead with making a decision without consulting us. This violates customer trust and who knows what else they would have done on their own. If you decide to go, make sure to demand that they consult you before making changes. I thought this was industry standard but apparently it’s not."
"My 105 lb dog needs extra TLC as she is losing the use of her back legs and is recovering from cancer. Her safety is top priority. She’s also shy of strangers. Frankie has groomed her since we first adopted her 7 yrs ago and he always takes extra special good care of her. Always does a top notch job and Franny loves him. Scenthound Carmel Valley is lucky to have Frankie grooming for them. All the staff there are very friendly. It’s a very professional shop. I highly recommend them and especially Frankie."
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