Gelen R del Rosario MD Inc
About the Business
Gelen R del Rosario MD Inc is a reputable medical institution located at 502 Euclid Avenue in National City, California. Specializing in providing top-notch healthcare services, Dr. Gelen R del Rosario and her team offer a range of medical treatments and spa services to ensure the well-being and relaxation of their patients. With a focus on personalized care and a holistic approach to health, patients can trust in the expertise and professionalism of the staff at Gelen R del Rosario MD Inc for all their medical and wellness needs.
Photos
Location & Phone number
502 Euclid Ave Suite 300, National City, CA 91950, United States
Hours open
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I would not recommend this Dr. or her practice, for many reasons, which I could write an essay about, but mainly due to the lack of professionalism from her practice staff, who are rude and unorganised. Getting my benefit/maternity leave forms signed off was a nightmare and their lack of urgency and importance, left me without my maternity leave payments for over a month. In a nutshell , I left them forms to fill out and they left it in a folder for 28 days. I kept on calling, and getting nowhere; they would pass the blame onto the Dr and when I finally went there myself, they finally took the trouble to physically look in a folder and found my papers, unsigned. Office manager then became passive aggressive, instead of being apologetic for their terrible management and organisational skills and told me I'd have to wait another week, since the Dr. Was on vacation. They are the few offices that don't send off your paperwork because according to the receptionist, patients kept on complaining of their forms not being sent. So if you choose this practice, you will have to go back and forth to leave and pick up paperwork, if they don't lose it and actually get it signed. Another very inconvenient thing for a pregnant woman, is that if you arrive 6 minutes late, they will literally turn you away, even though the Dr. Will take up to 2 hours to see you, so your appointment will never be on time. Better to choose Dr. Anguiano @ Sharp Chula Vista"
"My first appointment was very unpleasant. They don’t have appropriate curtains. After the examination, the doctor didn’t even warn me to cover myself and open the door. At this time, several people, including men, were looking at me from the corridor. The doctor is not calm, twitchy. Therefore, I intend to change my doctor."
"I was referred to this facility and already feel like it's gonna be a bad experience. The office girl was short and not very helpful. I will probably cancel and look for a different provider ."
"I just talked to them over the phone today to check if I'm already in their system since I've seen my PCM days ago. The lady that I talked to is SUPER ARROGANT, UNPROFESSIONAL, and DOES NOT HAVE ANY DECENCY. She would always interrupt me while I am talking or answering their questions. And at the end of the call she arrogantly said "Nope. You're not even in our system" to which I thought she could have said it in a better tone and manner. I IMMEDIATELY called my PCM to refer me to a new one after this call and after reading a lot of bad reviews from this doctor, her staff, and her office. I don't want to waste my time with unprofessional people."
"I confirmed my appointment as requested after they have been contacting me endless times to follow up on a not so favorable diagnosis. The day of my appointment arrives and I have a situation at home which makes me be late 35 minutes to my appointment (I understand they are busy with patients, but when I got there, there was no one waiting). I mentioned to the front desk lady that I apologize for the delay and that I left a voicemail saying I would be late and if they could please confirm that they would be able to see me regardless (off course they never called me, but I went to this appointment anyways). The woman at the reception didn’t even bother asking the doctor to see if they could see me (again, remember this is a not very favorable diagnosis and they were the ones insisting on seeing me which I appreciate, but then it does not even make sense that they would turn me away just because I got there at 12:05 and their lunch schedule is at 12.30. I’ve had the procedure done before and I know it only takes less than 30 min. I seriously don’t understand our medical industry and the lack of empathy and human touch to the patients"
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