Walgreens

"The pharmacy staff members are beyond rude. I'll be switching pharmacies or locations. I dread going in there to pick anything up because I hate having to deal with the staff."

"I used them for convenience as I live 5 mins away, their service has gone down hill for a while but today I needed to pickup Antibiotics for my 10 year old daughter who has a double ear infection and has a fever. The pediatrician said she will call in the prescription after 4pm. I called the pharmacy at 4:15 pm to check if they got the order from the doctor, I waited 34 mins on hold and no one answered, I figured they were busy so I drove to the pharmacy thinking they are slammed since no one could answer my call. Not 1 car in drive through, there was a Ride Walgreens employee who was probably having a bad day and taking it out on me. She rudely said the doctor didn't call any prescriptions in I asked if they can send an electronic request to the doctor as they have done that in the past. With attitude she said no. I drove away and called the doctors office who then called it in while I was on the phone. I parked my car and walked in at 5 pm same employee named Karina said they have the prescription but can't fill it because it was too late, they closed at 7 and had 2 hours to mix flavor with amoxicillin I know it takes 15 mins at most. They had the medicine she just didn't want to help me. there wasn't anyone waiting or at the pharmacy and I tried to tell Karina my daughter isn't well and has a fever and to have a heart and make an exception. She obviously didn't have a heart and said no. She said I could call the 24 hour Walgreens 30 mins away with traffic and they may do it. I asked if she could call them for me and tell them I will be on my way, she again said no should call myself I asked for their number at least and she again with attitude wrote it and pushed the piece of paper across the counter and didn't even say I'm sorry or explain why they couldn't help me. The last 2 hours of the day for them is not enough time to fill an easy prescription that was in stock I'm moving my business to another pharmacy and willing to drive the extra miles to avoid people like karina. Update a year later...11/30/2023 My daughter was prescribed an inhaler for shortness of breath and asthma this morning at 10 am. The pharmacy received the prescription at 11 am. I called at noon and was told it will he ready anytime after 3pm. I stooped in at 4 pm to be told it's not ready amd they need at least another hour. It's just an inhaler. Literally already made sitting in a box, they need to put a sticker on it and its ready to go. This is the slowest worst customer service pharmacy I have ever encountered. They employees there take 10 mins to walk from one side of the counter to the other .no energy or effort and rude. I just transferred my prescription to Albertson across the street. Less busy and drive through available. Once my daughters inhaler is picked up I'm doing the same for all of my families prescriptions. Anyone reading this should do the same."

"I didn’t get that warm and fuzzy feeling from the pharmacist. I feel like instead if being accommodating she was in competition with my persona. Maybe it was louis Vuitton bag that intimidated her. Or that I was in a suit. Whatever it was she made me wait past my appointment time. Very disappointed. I hope corporate reads this. It’s not too bad to the point where I would take the time to call corporate yet but I still have a few more vaccines to take in the near future. Yikes!"

"Home of the world's slowest pharmacy and rudest representatives. Been on hold 15 min to put in a perscription. Use one of the many other pharmacies in the area. Update. Taken off hold to be put on hold a 3rd time. No one has even greeted Update to my update now the 5th time on hold no perscription has been entered Hold up they transferred me to 2 different departments before putting me on hold again to get me back into the pharmacy....but the perscription is in..."

"This is the best Walgreens. Always great service. The pharmacist here is the best. He called me personally to check and see how my new medication was working for me. Not even my doctor does that. So appreciated!"