Wagly Veterinary Hospital & Pet Campus | RSM

"This place sucks, they sell you on a yearly plan which seems amazing. When cancelled after the year is done, they come back 6 months later demanding more money. According to them because their system never processed fees correctly and if try to ask for clarification send you to collections. What type of business does that?? Be careful take your pets somewhere else."

"Giving 3 stars because my experience so far has been decent. However today really left a bad taste in my mouth. We have been sending our dog there since he was a pup and hes now 10. l Today i drop my Frenchie off for daycare just after 8am. at just before 11 they call and say he has some nose discharge and they had to isolate him. They proceeded to say if we wanted him to be able to go back to the play floor we would have to pay $75 to have their vet check him out, or he cant come back until our vet gives him a clearance. We go to pick him up at noon. He has a dry nose, and has had one ever since. It feels like a shake down for extra cash especially since he only goes from the couch to the back yard and today was the only time he has left his house since his vet checkup 3 weeks ago. we cant go back until we pay to have a vet check him out for a issue he does not have. brachycephalic dogs are prone to nose discharge when excited or exercising due to their short nose. they should know clear discharge and discharge that clears within the hour is not a issue."

"We were so excited when we found Wagly so close to our home. The veterinary services were wonderful but I was truly disappointed when we scheduled a temperament test for our chihuahua to see if he would be a good fit for their doggy daycare. I explained that he had never gone to doggy daycare so he would likely be pretty nervous. We were in and out for his “temperament test” literally in 12 minutes flat and told he was not welcome to be at their doggy daycare. The moment we arrived, we watched a young lady start dragging him across the floor by his leash in an effort to get him to go with her (which was red flag #1). She came out with him after only 8 minutes (red flag #2) and said that he “wouldn’t warm up to her” (which I thought was odd since she was carrying him when she brought him to us) and said that when she took him towards the other dogs, he immediately barked at them…” A week later, we took him to another doggy daycare who took 4 hours to complete the temperament test and followed a strict process in how they slowly acclimated him to the environment and the other animals there. They absolutely fell in love with him. They had a live web cam where we watched him playing just fine with the other dogs. I’m happy we found a place that truly wanted to foster a relationship with the dogs and took the time to do that with ours. So disappointed in Wagly RSM. Hopefully they’ll change their policies in the future to allow for a proper temperament test by allowing the animals to truly acclimate to a new environment."

"I am blown away by the experience I had here today. From the time I called to the time I left their building having been seen by a doctor, was just under 1 hour. I am so grateful for the care given to me from the first moment I called concerned about my dog, being greeted immediately and seen in a fashion that was not only expedient but also I never felt rushed by anyone, including Dr. Lee who took his time to explain what was going on and listened to and answered all of my questions without ever making me feel rushed. Very fair costs and very conservative care which is rare and much appreciated. It is clean and friendly and I can't believe I have only now found this gem in our community!"

"Let me start by saying that we've been going here since Wagly bought MDD. We moved 2 years ago but have kept our account current so when we go back to RSM, our fur baby has a place to go. However, today we received a call from Linda who is RUDE, NASTY and completely UNFRIENDLY! We've never dealt with her before but based on her attitude, I'm guessing Courtney hired her. Two nasty, rude peas in a pod. So, Linda informs us that because we don't live in the area any longer she's going to make our account inactive. Seriously?! We've had no issues up until now but thanks to Linda, we'll never be back. 10 years! Also, just found out Berkeley, Shauna and Kara no longer work there. They had been there a long time and were awesome! There's a reason employees keep leaving. Done. Never again. If you have little to no expectations, this is the place for you."