St. Jude Medical Center Maternity Services 101 East Valencia Mesa Drive, Fullerton, CA 92835

"If I could give this place zero stars I would. I'm so disheartened and disappointed in the medical care I received here. I can't believe so many people donate to this place and they have no idea how they treat expecting mothers. They don't care about life or helping people bring children into the world. Dr Estrada refused to see me until about 10 weeks pregnancy You're not even allowed to call her office directly you speak to a call center there's no way to reach her or her office. They sent me to do an ultrasound before you even seeing her I go to an ultrasound they tell me I'm going to have a miscarriage. She calls me on the phone to tell me as I'm driving home My husband almost got in a car accident when she told us this on the phone. Not even the courtesy to call us into our office no sympathy or accountability. I call and speak to management to report this and nobody cared. This place is horrible. Nobody cared to check my blood work to see if I was okay I was 39 years old and high risk pregnancy, it was my first time being pregnant I had no idea about anything and no doctor would see me. For some reason this cocky medical care things that they know what they're doing by not allowing you to see a doctor until 8 weeks of pregnancy but it turns out I had low progesterone and I needed progesterone suppositories if they had prescribed that to me I think I would have had my baby after all. I can't believe nobody thinks too check your blood even just to be on the safe side by default they should check all your hormones to make sure you're okay. Nobody cared at this place very rude entitled secretaries and lack of care. If you say one negative thing the call center notes it and your chart and they all tell each other the gossip and call each other. I told one of them that I had not met the doctor yet and she told the doctor that so I found it interesting that they pass along the gossip and don't bother actually doing their work. The day my husband and I went in for the ultrasound we were so excited and the technician refused to tell us anything and would not show us the screen at all. It was like pulling teeth I had to go back to get copies of my ultrasound because they didn't want to show me that I had a blighted ovum. There are other good doctors I think out there I'm still looking for one but for now I just wanted to put this review to warn any expecting mothers to stay away from this place. I have PPO insurance they charge so much money I paid about $400 for an ultrasound but at other places I paid like $200. Medical care is not regulated they can charge whatever they want and get away with it. Hopefully this review will be posted and Google doesn't take it down because this is true to life honest advice of what I went through and it cost me almost $2,000 to have a miscarriage. I did not go in for the D&C they kept insisting and I said no I passed it naturally at home because they wanted to charge about $7,000 for a d&c procedure to be done in the emergency room. I told them that I am Catholic that is not an option our womb is sacred and not for someone to be hacking away at it. Do not go to this place they are just as bad as Kaiser but a lot more expensive. I wish people would stop donating to them they're named after a saint but they are not doing God's work. I never received even one follow-up phone call or anything from Dr Pamela Estrada office, we'll never return again. Every time I drive by it's so heartbreaking I feel a pain in my heart because I pass by there so frequently on my way home. The only good thing I could say is it's a beautiful facility."

"I delivered my little girl there in July and had a wonderful experience with all of the staff! I had to be induced so the process was a bit longer than expected, but the doctors and nurses were very supportive along the way. The first few hours of being a new mom is incredibly overwhelming, and Nurse Alicia D and Nurse Jessica (nights) could not have been more helpful, informative, and attentive. I’m especially thankful for the two of them!"

"Dr Sue and receptionist refused to monitor my baby knowing I had abdominal pain because I had my 3 year old daughter. Let me mentioned I was able to bring my daughter to 2 different ers and urgent care."