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Solo Pet Doors
1760 Monrovia Avenue, Costa Mesa, California, United States
About the Solo Pet Doors
Solo Pet Doors is a pet store located at 1760 Monrovia Avenue in Costa Mesa, California. Specializing in high-quality pet doors, Solo Pet Doors offers a wide selection of options to fit the needs of any pet owner. Whether you have a small cat or a large dog, Solo Pet Doors has the perfect solution for your furry friend. With a convenient location and friendly staff, Solo Pet Doors is the go-to destination for all your pet door needs. Visit us today and give your pet the freedom they deserve.
Photos of Solo Pet Doors
1760 Monrovia Ave B5, Costa Mesa, CA 92627, United States
Opening hours of Solo Pet Doors
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Solo Pet Doors
"I have Had 2 doors from him for years now. They are the largest ones. For over 2 weeks now I have Been trying to get parts for one the doors. The motor and pulley is broken. I have spoken to a multiple times and each time I talk to him he doesn’t recall the last conversation. He asked me to email over my confirmations I did that and we had to do go over that twice. Over two weeks later now, still no parts and can’t get in touch with him. I think he is losing his mind. And I was charged for all my parts. Not sure what to do or how to handle this. I guess I will have to call my credit card and have the charges reversed. anyone have any idea of how to get in touch with this man? Prior to that the doors have been great. I have five dogs ranging from Frenchies to great Danes. So they’ve been great. But now that I need parts, I can’t get them."
"Hank Solo is the most unprofessional individual. Poor customer service. I ordered a door in November. When it arrived I found out it was the wrong one. I tried calling the number on file and no answer. After a few attempts he finally answered and I explained the scenario. He was helpful at first until I said I needed to return the door… I initially asked for an exchange. And he hesitated. Then he hung up. I tried calling, and calling, no answer. I thought I legit got ripped off. I called my bank to report it. They refunded me the payment. And I sent the old door back. Come to find out he sent another door. A really small door! I asked him why he sent another door... I asked for a refund? He stated there was a confusion. I called my bank and to dispute and come to find he charged another $38.50 with out approval or authorization! The representative said some smaller companies do this to keep the payment and they can show they sent the product via confirmation of delivery. I contacted the state for them to further investigate this business. I highly not recommend this place. Very unethical practices. Definitely will never give my business to this individual or this company."
"I purchased a Solo pet door and loved it, so I am ordering one for our new home. I ordered 4 extra magnets this time, so when my daughters come I can tag their pets. Last time I didn’t do that, but I was able to find some inexpensive collar magnets through Amazon that worked just as well, and the shipping fee was very small. Our first home was in Colorado, it worked great even in below 0 degree temps."
"Type: Through Wall for Large Dog. Not to discount anyone's challenging experience, I just wanted to share my luck with this auto door. I had it installed by a handyman. Took most the day. The thing he missed was mounting at the correct elevation. It's higher than recommended, but still works fine for my dog. Since it was installed 4 years ago, it has NEVER failed. I don't know if I'm super lucky OR this particular model is amazing! I do need to get another magnet for the dogs collar."
"This is a long, overdue review of a product that we absolutely love!! We purchased our Solo Pet Door back in 2005 and except for replacing a spring, we have not had one problem with this well made, quality product! Not only does it keep critters out of our house, our Solo Pet Door changed our lives by giving our pets the freedom to come and go as they please and us a peace of mind about their safety. The pet tags are also well made! 14 years of service is a true testimony to the quality of the product and we would buy another in a heartbeat! Highly, highly recommended!!"
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