PetSmart

"Love picking up crickets here... SAGE is always a joy to see and chat with. Customer service is amazing♡"

"This is a first time experience. We took our dog Ruby to get her hair trimmed this is the before and after pictures. It appears as though maybe Angela the groomer may have used the wrong number on the clippers I’m not absolutely positive but my dog came home with a big chunk of hair missing from the top of her head. My husband picked her up so he really didn’t pay too much attention he said that her hair was pushed up on top so he didn’t really notice maybe she tried to cover it up by combing Ruby’s hair upward on top. I called the next day to complain and I was told that Angela said she didn’t take any hair off the top of my dogs head. I would’ve been OK with her calling me and saying she made a mistake or even when I called I would’ve been OK if she admitted that she made a mistake and asked what can we do to fix it but she literally said she didn’t cut the hair off the top of Rubys head clearly a lie and that says a lot about her character. They did ask me to come in to evaluate what could be done but I’m sure it will only make it worse. I wouldn’t recommend this place at all."

"One star because fish are neglected ! My husband bought me a tetra fish from another PetSmart 4 days ago and it had ICK PARASITES. I noticed a few white spots but didn’t think much. 3 days in and my fish is covered in these parasites. I’m so upset because I have 15 other healthy fish that will most likely get this disease if I don’t take care of it quick. I came to this store to buy the super ick cure and decided to walk over to the fish tanks to buy some guppies. As I looked Into the aquariums i noticed many fish had an outbreak of parasites & rot. I approached an employee and told her about the condition of the fish and she said she would remove them. Not sure if these fish get thrown out or they just get separated and treated (which I doubt) because she was putting them in a weird container. I spotted about 10 different aquariums with this parasitic disease. When I was at the register I asked the cashier if the fishies had warranty and she said “yes 14 days with receipt.” I then proceeded to tell her about the parasites and she said many people have been coming in complaining about the same issue. Which means they know about it and they neglect the fish. It’s so sad. Will be calling the PetSmart corp and reporting this. Unacceptable! Life of these poor animals matters. By the way I lifted the lids on the fish tanks and the pipes are visible in the back, they are covered in mold and algae. Also some spider webs. Please educate yourself in fish diseases so the same thing doesn’t happen to you. I’m here spending extra money on fish medicine."

"Our go to pet store. Employees are always friendly and super helpful. We get everything needed for our dogs, cat, rabbit & lizard."

"The staff at this location is always friendly and we are always greeted on entry. It is well stocked and the pricing is comparable to other chain stores. We would shop here more often if PetSmart sold Zignature and Fussie Cat brands so for now we mostly purchase our rabbit care goods here. Located in large shopping center parking can be difficult, luckily there is an open lot near the back. - Bearded Dragons are available!"