My Pet Naturally 3240 Pico Boulevard, Santa Monica, CA 90405

"Neil gave me great advice when he suggested that I try their Yucca supplement (drops) for my 13-year-old cat who has arthritis…. Ziggy, my cat, had had a bad reaction to a pharmaceutical drug for arthritis so after two doses, I quit doing it. The Yucca drops are working! The big boy (he is a 25 pound Siberian cat) has resumed getting up onto my bed by climbing onto a box & then up onto the bed, and then hopping down from it with no problem! Thanks for providing great holistic alternatives, and for the good advice, Neil!"

"I called yesterday to see if I can get a nail trim appointment for my cat, and the person I spoke to said I don't need an appointment, and that I can bring my cat in tomorrow for a walk in between 9am and 2pm. I called this morning to confirm and he said yes, no problem. I told him I have to heavily sedate my cat in order to have his nails trimmed, and he said that as long as I bring him in between 9am and 2pm it should absolutely be no problem. I told him I will be there at 1:30pm and he said that should be fine. All good so far... I arrive around 1:30 (which is what we agreed on) and the man was helping other guests, so a lady speaks with me and informs me that their groomer left early because their last appointment cancelled. The next groomer won't be in until 4:30pm, and is allergic to cats. What? However, she said if I hold my cat down he is willing to trim his nails. I ask what the price will be and she says $15, which is the full price. I'm now expected to wait 3 hours and bring my cat back in and hold him down while he gets his nails trimmed, all because there are no groomers available after I made it VERY clear when I will be there. It seemed like just another day to them. Even the customers were looking concerned as they knew this was a very big mistake. I was beyond frustrated. Not much makes me angry, but this sure did! This was my first and ONLY time coming here, and if you value service I suggest you try somewhere else. Unfriendly, unhelpful, and incompetent. I was fortunate to call my old groomer who could take my cat right away, and I'll be going to them from now on. DON'T BOTHER WITH THIS PLACE."

"This place is wonderful. It was our first time there. The owner Neal is a great guy, and Cormick in the grooming department did an absolutely miraculous job!! We will definitely be going back!"

"Bonnie (my dog) and I are so grateful to My Pet Naturally and to Neil specifically. She had some health issues that we could never get regulated and I mentioned them to Neil. He helped me switch her dog food and recommended some supplemental drops and she has been great ever since. I also have her groomed there and 10/10 recommend. It’s also very affordable for grooming. Love this place!"