Petco

"It was very easy and quick to book a grooming appointment for my pup."

"The grooming salon at the Sparks NV location is the worst ever! Totally unprofessional and very rude. They refused to service my dogs who I have been taking to PetCo grooming in North Town for over 9 years with no problems! Found a better place! I tell everyone I get the chance to DO NOT TAKE YOUR DOG TO THIS GROOMING SALON!"

"Carmen was nice, but did very little to train my dog. I was really excited about the good reviews so I paid for private lessons and at every lesson she would spend at least half of my time talking to other customers. One time when I arrived she was already talking to people and talked so long I only had 15 minutes left of my session. As soon as she was done talking she said “let’s do leash training” put my puppy on the leash and literally walked us straight to the front door and said “see you next week”. When I told her we still had time she said “well, only 10 minutes. That’s not really enough time.” I drove an hour bc there are no dog trainers where I live. Worst experience and so unprofessional and disrespectful."

"The experience of my first time here all the way from Alaska was not what I should experience and not want anyone else to experience either. The whole wait time to get assistance to get access to the bathroom when I seriously needed it was way too long of a wait, also the men's bathroom toilet was disgusting and didn't flush properly at all and didn't have toilet paper at all either with also the men's sink didn't even work at all or turn on from the sensor and was super loose from the sink head with noticing spiders in the bathroom and sealing. The cashier didn't properly greet me and showing not happy welcoming of her character and not feeling comfortable with her at all the whole process and of assisting me without even asking if I needed a bag for my stuff while doing my instacart for a customer. I highly recommend the owners of petco to retrain the people to properly follow the full customer service and sanitation regulations and procedures and Policy's to fully give every customer a equal warm welcoming environment and full customer service support in ever level in all departments in the store."

"I recently had an outstanding experience at Petco! The store was impeccably clean, creating a pleasant shopping environment. The staff was exceptionally friendly, offering expert advice and assistance. Their commitment to customer service truly stood out. The wide range of high-quality pet products made it easy to find everything I needed. Overall, a top-notch pet store that I highly recommend!"