Petco

"This review is for this specific store location. The other stores in the neighboring towns have great customer service. Unfortunately for me and my family - this one is the nearest to my home. The pet store closed earlier than stated and lacked available staff to assist customers on the floor. I even called ahead of time to make sure that the store will be open. I arrived 30mins before the advertised closing time posted on the window. (A few minutes later 3-4 customers arrived only to be disappointed). This affected my shopping experience negatively and will not be shopping here for my pet needs. I hope they improve their customer service and adhere to their opening hours in the future."

"Need to pay attention to fish. Multiple dead ones I was able to find floating up at top on their sides. Wasn’t hard to see at all was only looking for not even 5 mins. Staff needs to do better job taking care of Fish. Can’t imagine care of the other animals if the Fish aren’t taken care of properly. Do yourself a favor drive to the PetCo in Ventura. Store is Clean, Stocked , All Fish looked like they were taken care of properly. Like a real PetCo should be. This store looks as sad as their fish.. This the worst one I saw"

"I was in there on 5-29-2023 and purchased a combo pack of meal and wax worms.. Out of the 50 each only about 5 were alive.. I will never buy live feeders there again.. I ended up having to order them on Amazon and threw the rest of what I bought out.. the born date was 4-13-2023. I should have suspected something by that, but when I noticed I was already home.."

"Go adopt a cat from here, you won't regret it. The only reason I gave 4 stars is they don't usually have the best price. But selection is great and you can adopt a cat while your dog gets groomed. Lots of great services. I bought all my kitten supplies here."