Randall Silver, DO

"What a nightmare of a doctor. Was barely in the room with me for 10 minutes for my first visit with him. Got sarcastic and rude when I asked for a specialized test. Did not show any interest or concern for my healthcare needs. His staff opened another patients file where I could see and read it."

"I’m a new patient and waited 5 months for an appointment. Then once they finally seen me, no one would return my calls for follow up or even answer thei phones. You are better off calling 911. Don’t go here."

"Very challenging to work with. 1. Making an appointment nearly impossible, getting someone on the phone is the first step, takes about an hour after being on hold and hung up on. 2. Paying a bill, same situation, 1 hour to get someone on the phone, then system not working call back. Doctor seems knowledgeable and good but no phone calls allowed to the office, (seriously) a phone center takes the calls and makes the appointments. No video appointments, no questions over a portal. Basically very hard to work with in general."

"They told me to go in 15 minutes before my appointment and I did but when I got there I was standing there for almost 10 minutes before anyone even helped me out. Then when it was time to see Dr. Silver he probably only saw me for 5 minutes or even less. He barely let me get a word out, it felt like he was trying to rush me out of there. I had better experiences at med-stop because they actually sat down a heard me out. I know the doctor’s office gets busy but if the doctors at Med-Stop can hear me out my primary physician should be able to as well. They even had me get COVID tested before seeing them. Even though I’m fully Vaccinated. I understand that COVID is serious and so I was fine getting a test but what I am not fine with is trying to make an appointment with my primary physician and not being able to until I got tested. Then getting the results back, calling them back to make an appointment, bringing my results as instructed, and then having them not ask or look for them. It felt like I could have seen Dr.Silver sooner instead of wasting that time getting tested. Even the doctors at Med-Stop we’re confused that I had to get tested before seeing Dr. Silver. One of them even said “so doctors aren’t seeing sick people anymore?” I’ve had this issue for over a month now. I been to Med-stop, the ER, back to Med-stop( to get help and the test), and then my primary doctor and out of each experience the worst one I had was with my primary doctor. Which shouldn’t be the case. I’m am very great full for the work that all the healthcare workers do, and I have so much respect for them but today I didn’t feel that same respect reciprocated back to me in a time that I needed help."

"I really like Dr Silvers personality but this visit he seemed rushed. I had another issue aside from my sinus infection that needed tending to. He asked me to make another appointment in five days to get that taken care of. It’s causing me pain and that seemed a little off to me. Wont keep me from going back but I would like all of the complaints handled at one appointment. No one likes multiple doctors visits, or multiple copays."