Walgreens,

303 2nd Street, Los Altos, CA 94022

"Poor communications causing delayed meds and has the lowest efficiency among other pharmacies in the area. This is a weirdly managed pharmacy"

"We used to love this Walgreens because of its location and ease of parking. However, the Asian lady working here displayed an unfortunate lack of empathy towards elderly patients. Parents who were ill with COVID-19 needed their Paxlovid prescription which was sent here by the doctor. However, this lady doubted the authenticity of the prescription and the COVID diagnosis, insisting on unnecessary verification with the doctor. This not only delayed critical medication but also added stress to their situation. The most concerning aspect of this experience was her choice to close the rolling shutter to cut off any further communication. We felt a deeply saddening lack of empathy, particularly in a situation involving elderly customers in urgent need of care."

"Pharmacy has seemingly random, unpublished lunch hours. So if you plan to go between 12 and 3, call ahead. Today it was 1:45 to 2:30. So I wasted 30 minutes of my day."

"If there is a line stop asking people to 4 to 5 minutes I've been her 2x today and I come to Walgreens cause of the speed and convenience not seine 1=3 of my break waiting in line."

"The short and fat disabled waitress was very slow. Therefore, I had to wait for a long time. After she helped other customers, she refused to send the package that i dropped off. She asked another short, fat waitress to send the package. Another waitress was very rude and said that she would send the package in 3 days from the day i dropped off. In summary, these two waitresses at the store cannot get a real job because they are stupid high school graduates. They are not suitable for serving rich and highly educated people who have a real career in one of the richest neighborhoods."