Pet Food Express

"The staff at the Montclair Pet Food Express location was outstanding. We have a dog that barks a lot at other pets. We called in the morning ahead of time to get more information about the pet wash. The staff member said we could do the wash in a private pet wash station. We paid for the pet wash session ahead of time and received a token. The staff member proactively offered a waterproof collar. I went outside and put it on our dog. We entered the store with our dog and went straight to the wash station. The pet wash station was clean and well stocked with many towels and even dog treats. Even though we brought our own treats, our dog loved the doggie biscuits provided at the pet wash station. Once we started the wash, everything was smooth sailing. The water started off cool then became a comfortable lukewarm rinse. The air dryer also started off cool then changed to a nice warm air. At the end of the wash session, our dog was clean and dry. We were very happy with the whole experience. We will definitely return to Pet Food Express because of the great customer service and positive experience."

"This Pet Food Express is in a small shopping center in Montclair neighborhood, the parking can fill up. This Pet Food Express is a decent size and has a pretty strong dog session. It's not widely publicized but for a lot of the items, I think food items, if you buy 3 you get one free. On Saturdays they have a VIP Pet Care vet clinic and the PFE staff put out chairs for people to wait."

"My favorite pet store! The staff is welcoming, helpful and knowledgeable. They have a large selection of quality dog food. I wouldn't go anywhere else."

"I feel lucky that this is my go to pet store. The folks here go out of their way to engage and be of service. It is like Old School Customer Service and this why I keep coming back. I love love LOVE going there and so does Oscar! :-). Thank you for being amazing!!"

"They're amazing every time. Patient, knowledgeable, kind. It was really helpful to a new dog parent. There's a 30 day return policy, keep your receipt. Make it work for you !! I Adopted a dog on Sunday from OAS, PFE was also doing one that day. Shout out to adopt not shop!! OAS gave me a 20% off coupon & a coupon to redeem a goodie bag. Drove there immediately. A staff member causally asked how I'm doing, I said overwhelmed with tears brimming. She took my stuff, put it down and walked me around the store. An angel. THE GOODIE BAG IS REAL YALL. I was expecting a small bag of samples and treats. (No hate, free is free and parenthood is expensivs) This was a full tote bag of full sized treats and food and samples and coupons.that's probably a shout out to all of PFE, make adopting more enticing! I went back yesterday and another truly lovely employee helped me. I've been there 4 times in 3 days."