Dr. Ling P. Chen, MD FACOG 陳秉林，婦產科女醫師 360 Dardanelli Lane, Los Gatos, CA 95032

"I went to Dr. Chen after seeing other OB/GYNs in San Jose. She is a great physician and truly cares about her patients. I’ve stayed with Dr. Chen since year 2000 and always have an amazing experience with her. She takes time to listen to your concerns, gives great advice, and makes sure you are well taken care of. Occasionally, Dr. Chen is delayed in surgery or has a new complicated patient to see. Patients gladly wait for her to attend to another patient who requires extra care because we know she would do the same for us. She follows up and is always kind and makes me feel comfortable even though the tests seem scary. Thank you greatly Dr. Chen!"

"Avoid this OB at all cost 1. They overcharge my copay and refused to refund the overcharge even they are fully aware what is the correct copay amount. I waited patiently after the first complaint. When I followed up after a month of wait, they clearly didn’t follow up at all. I followed up 3 more times and the receptionist always said I will get refund by this week but never call back. Eventually refuse refund the overcharged portion and says there is no need to refund! Is insurance approved claim a joke!? How come this OB just charged whatever they want and ignored the insurance approved claim? 2. Unprofessional - doesn’t clearly explain my situation and potential issue after requesting me to do more scan. Like other people mentioned, instead spending time and effort to explain the illness, this ob tried to sell other non essential service. 3. Long wait time for no reason. I was the only patient in the clinic at my appointment time. Still need to wait for over 30 mins. 4. Poor service - receptionist is impatient and rude. She asked me not to call her again to follow up on the overcharge refund and claimed she will call me back. Apparently she never call me back!"

"Billing scam and doctor has no time to answer questions! Posted this review to help anyone who consider this doctor as Pregnancy OB. I wish I read carefully the reviews here and in YELP before choosing the doctor. The reviews are all true! Patient are scheduled 10mins away from the next one. The doctor does not listen or answer your questions. A few months after I transferred to other doctor, I got charged for an office visit that I didnt make and a huge claim of $1000 with no detailed explanation. Calling front desk and the billing office many times but they didnt correct the bill!"

"I have been seeing this doctor for almost 5 years and have grown to really like her and appreciate her sound advice. Wait times were bad when I first started seeing her 5 years ago. Recently I have tried to schedule in the late afternoon and wait times are not bad at all."

"My experience meeting and talking with this doctor was great. But my experience waiting to see her was terrible! I only need to see her once a year yet over the four times I saw her, every time I had to wait for more than half hour past scheduled time. There was once I waited for an hour only to find out there are still a few patients ahead of me. Yet she doesn’t seem have to spend more than 20 minutes with me or other patients. Something is absolutely wrong with their ways of scheduling. If you do not want to waste your time like this, don’t go."