Dr. Rebecca Phan

"I had a perfectly good experience. I didn't have the experience many of these 1 star reviews describe. I think it might be cultural as I find Asian doctors to be more direct and can come off rude. For ex. she asked me how many kids I have. Which is 0 (why assume I have kids) and again commented about how I haven't had any kids in the long time since I was last at her office. I can take it the wrong way, but just shrugged it off. She was perfectly kind and helped me effectively and efficiently."

"Doctor has no regard for patient’s well-being and time. Shamed patient for sexual history and got annoyed when patient asked questions, despite the showing up two hours after appointment time without an explanation or apology. It takes skill being this horrible."

"Worst service I’ve ever received. I saw Rebecca pham for all my prenatal appointments during my last pregnancy. She was very rude and her lack of empathy just shows how she is in the wrong career. There were a few comments that were totally out of line in her profession. One of her comments was “why did you decide to have a third baby? I don’t understand why would you want a third one” it sounded as if she was annoyed that I decided to have a third child. I had never met this women before and that comment really shocked me. In every single appointment she would push me to plan for birth control and she would say “…because we don’t want more babies” like who tf is we? Last I checked it was up to me. But the thing that really annoyed me the most was that I had to miss my postpartum appointment because my grandmother passed and I had to go out of the country to help my family organize the burial and provide emotional support to my mother, that was a very big loss for me as well as it was for my mother and all my family members because we had always been very close. When I got back I finally went to my appointment and she asked why I had rescheduled it. I told her that I had to go out of the country because my grandmother had passed…she looked at me and started laughing. Honestly, that made my blood boil, I was already dealing with depression and grief and didn’t want to deal with one more thing so I decided to let it go, after that happened I asked her if there was anything I could get for my depression, she just walked out of the room without looking at me and said “no, there’s nothing” and left. In every single appointment I was always left with uncertainty, never knew whether the appointment had ended or not because she would never conclude it, she would just walk out, I still don’t know why that would surprise me, she would never even greet me upon arrival. Dr. Pham and her staff also have a habit of being late to work. I usually would take the first appointment in the morning, there were a couple of times where her staff got there 15mins after they were supposed to open their office. They wouldn’t even acknowledge me standing in the hallway next to their door when they arrived. They wouldn’t even look at me, and there was never a “Thank you for waiting” in addition, I would have to wait for Dr. Pham for 30-45min after being taken to the room. Don’t go to her, you’ll regret it."

"The best experience I have had . I was greeted in a friendly manner by the receptionist and was seen about 10 minutes after my appointment time . No hassle or unnecessary wait time . The medical assistant was very professional and made sure we got things done quickly. Dr Phan is extremely friendly and super respectful. She made it a pleasant experience , I will be definitely be referring friends and family."

"Looking back on my delivery here still makes me sick to my stomach. My son was born in 2005, and I still don’t recall my experience here with any kind of joy, and I feel compelled to tell new moms/patients DO NOT GO TO THIS OFFICE. Dr. Rebecca Phan is a horrible excuse for a person, let alone physician. She favors older Vietnamese patients. I said it- read every review that’s positive about her on here and yelp. They are all a specific type. Pregnancy and childbirth should be a wonderful experience; instead, with every appointment, I grew more and more anxious. I was too fat, too uneducated, too young. I was insulted every visit, and I didn’t know any better. I took all of it, because I was already so far along in my pregnancy, and feared I may get someone worse than this. Her outdated equipment gave her some indication that my son’s nuchal fold looked “strange”, and her response to that was: “He has Down syndrome as your punishment; you should’ve aborted when you had the chance, because you cannot support him”, and then walks out of the room. I get sent to a high risk ultrasound facility to double check after 2 weeks, and they were all in disbelief why she would even suggest that when everything came back normal. Come delivery day, I was terrified anticipating how this was going to go. I go in to her office on the date of my delivery, and she doesn’t greet me as usual. She just says, “Go to O’Connor tonight. You need an induction, because you’re past your due date.” Doesn’t examine me, doesn’t say anything else, just walks out. Come delivery time, she was no where to be found. As the baby is finally half way out, she walks in to the delivery room casually gloving and screams at me, “Hold on.” Um, what the hell? Easier said than done, his arms are already out, then she slaps my thigh, and screams it again: “Hold on!!!” That was it. My baby was out, he was healthy. I never had to interact with this disgruntled, no mannered, pathetic person ever again. During post partum, she stopped in the room once, and only asked me if I was ready to go home. Didn’t look at my family; nothing. Of course, I was sharing a room with a Vietnamese family. Seeing her demeanor change, as she greeted them with smiles, and in her native tongue, I understood how her business is able to stay afloat. If you don’t fall in her category of “normal”, save yourself the trouble. Enjoy this magical time in your life if you are expecting. Choose someone -anyone- else. My pregnancies/deliveries after her have all been spectacular, and I have always been extremely grateful to my physicians, because I always compare them to my experience with Dr. Phan. If you ever read this, Dr. Phan: You were wrong about me. I finished school, got an amazing job in nursing, and although I was a single mom for a number of years, I raised that child to be an amazing human being. I hope whatever sick pleasure you get from insulting people, you get back ten fold when you’re the one that’ll need the help- because you will. You will get older, sicker, and be the one that needs care. I want to thank you. Because of you, I don’t put poison into the world- I suck it out. I love and care for the patients I take care of, and even on my hardest days, will never stoop to your level. Find your happiness."