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Lance Douglas - State Farm Insurance Agent
8855 Sierra Avenue, Fontana, California, United States
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About the Lance Douglas - State Farm Insurance Agent
Located in Fontana, California, Lance Douglas - State Farm Insurance Agent has been providing comprehensive coverage for Home, Auto, and Life insurance needs since 1988. With a wealth of experience in the insurance industry, Lance Douglas is dedicated to ensuring his clients receive the best possible coverage to protect their assets and loved ones.
Beyond his professional career, Lance Douglas values his family above all else, spending quality time with his wife, three adult children, and nine grandchildren. He also has a unique hobby as a beekeeper, where he passionately raises honey bees and enjoys the delicious honey they produce. This hobby not only provides a fulfilling experience but also showcases his commitment to the environment and the preservation of vital pollinators.
With a strong commitment to customer service, a deep love for family, and a unique passion for beekeeping, Lance Douglas brings a diverse range of interests and experiences to every aspect of his life. Whether you are a first-time home buyer or looking for long-term care insurance, Lance Douglas is here to provide expert guidance and support.
Please note that sensitive personal information should not be shared on this website for your protection. If you are experiencing difficulty with the website, please call (909) 823-6055 for assistance. State Farm Life Insurance Company and State Farm Life and Accident Assurance Company are the providers of Life Insurance and annuities. State Farm VP Management Corp. is a separate entity providing banking and insurance products. Remember to consult a tax or legal advisor for personalized advice regarding your circumstances.
Photos of Lance Douglas - State Farm Insurance Agent
8855 Sierra Ave., Fontana, CA 92335, United States
Opening hours of Lance Douglas - State Farm Insurance Agent
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Lance Douglas - State Farm Insurance Agent
"Lance and his staff are great."
"Been with Lance for over 20 years. Still a great agent. You are awesome Lance"
"Lance has serviced for years now, and he has been available through the worst of times and had always taken care of me. I would recommend him to anyone."
"Very unprofessional individual. I called this office on behalf of a mutual customer who willingly approached our company due to a rate increase with State Farm. When I asked Lance Douglas for his fax number so we could fax over a cancellation request signed by our customer, he rudely asked for the customer's name and said it was done, I also said we just wanted to make sure his automatic payment wouldn't go through and he made a very sarcastic comment and proceeded to say that our company must have really been hurting??? We really aren't... regardless of the purpose of my call, as an insurance agent I do not believe his behavior is inappropriate and not professional. The insurance business is a competitive one, and if you do not know how to cope with that fact maybe this is not the right business for you... We have customers coming and leaving as part of our job, that's just business nature Lance, sorry to break it to you! If a customer finds better service, better rates, and better coverage, you bet they will leave. incredibly rude person!"
"Unprofessional. I was a customer for about 10 years and many of my family members have been customers for years as well. I decided to shop for other insurance in an attempt to lower my premium. I found the same coverage with AAA at nearly half the cost. When my wife called to cancel Lance became very condescending and insulting to her because we were canceling our coverage. He advised her that she was too young and naive to make the right decision, told her she didnt know what she was doing and that we would call him later telling him it was a big mistake and beg for him to fix it....as you could imagine we cancelled. As we had already paid for the months coverage, we recieved a letter from state farm confirming our coverage would be cancelled on the first of the following month. When our new insurance agent called Lances office she was told that our coverage was cancelled the day we call. Lance is nice as long as things are going his way. As soon as they arent he will become unprofessional and childish. I strongly recommend taking your business elsewhere."
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