Armando Raygoza: Allstate Insurance 11020 Lower Azusa Road, El Monte, CA 91731

"Very bad customer services. Ignore your message. Impatient talking no service skill at all. Poor insurance agent."

"They've been raising up our rate every 6 months with no explanation. We've had no claims or reason for them to keep raising it. No tickets. No accidents. They couldn't be bothered to answer the phone or our messages inquiring why. Do NOT get insurance with this person who we've never been able to even speak to. Also, the reason these people are raising their rates is because their business is having it tough and making us pay for it."

"Every 6 months my rate increases even though I don't have any claims for recent past three years. Whenever I send an email or call, there is no answer as to why the rate is jacked up (it's been jacked up $374 per year since I joined them) and they don't have any customer service skills. I'd go to some other company if I were you. His office completely ignores you when you email them. I wish I could rake in money without having to talk to my clients or justify rate increases! They blame it on the state, how convenient."

"The worst in customer service, I had an issue for overpayment and they’re response was, “Well you paid your bill early without telling us, so we went ahead and charged you on your regular payment date. We won’t do anything to fix this. Next time don’t try to be a good customer.”"

"Armando Ragoza continued withdrawaling auto insurance for more than a year, I cancelled policy on 3 vehicles but they only removed 2 cars from policy and continued withdrawaling for 1 vehicle, tried emailing, left messages, texting and Armando never responded to any messages, couldn't stop automatic withdrawal until I called my bank. Very unprofessional"