PoolPlaza

1230-5 Madera Road, Simi Valley, CA 93065

● Closed

3 6

Location & Phone number

Hours open

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About Us

Reviews

Location & Phone number

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1230-5 Madera Rd #134, Simi Valley, CA 93065, United States

888-202-0224

poolplaza.com

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About the Business

POOLPlaza is a store located at 1230-5 Madera Road, Simi Valley, California, United States, offering all the best pool and spa parts at up to 50% off competitors. With new deals daily, we are here to get you ready for a summer of fun! We offer free shipping on most orders with a nominal handling fee. Please note that sale prices can change, so don't delay. Our wide range of products includes pool cleaners, salt systems, pool pumps, filters, backwash valves, chemical feeders, plumbing and valves, timers and controls, water chemistry, and pool maintenance supplies.

At POOLPlaza, pool supplies are our only business. We prioritize providing customers with the highest quality and safest online shopping experience. We pledge to serve and assist you in every possible way, offering an educational site and a diverse selection of top-quality swimming pool and spa equipment. Our team of customer service and technical support professionals is dedicated to providing professional and friendly service.

Our goal is to be the most respected swimming pool and spa supply company in North America, meeting all the needs of pool and spa owners. We measure our success by our reputation, service quality, and ability to attract top-notch personnel. We value long-term relationships with our customers and strive to provide everything they will ever need for their pool or spa. Thank you for your interest in POOLPlaza - your one-stop online pool & spa supplies store.

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Hours open

Monday:

9:00 AM - 4:00 PM

Tuesday:

9:00 AM - 4:00 PM

Wednesday:

9:00 AM - 4:00 PM

Thursday:

9:00 AM - 4:00 PM

Friday:

9:00 AM - 4:00 PM

Saturday:

Closed

Sunday:

Closed

Reviews

Francisco Gaete:

"Customer service was not helpful, and the return policy does not exist for pool pumps. This company is not an official PENTAIR distributor, so they cannot offer returns. I imagine it is the same for other pieces of pool equipment. The owner of POOLPLAZA, Blake, didn't want to work with me to return the pool pump and advised me to sell my brand new pump (which failed after being installed) on the Facebook marketplace or eBay. What a terrible way to do business. I hope this review helps potential customers know about these bad practices before shopping from this website."

almost 2 years ago

oscillatorrecords:

"Purchased item listed as In Stock, got cancellation notice "pump is obsolete" and refund back to card could take 5 business days. Waste of time. Similar item not offered. This seems to be rampant problem with pool equipment suppliers (listing items as In Stock when they are not)."

almost 3 years ago

Seri S:

"The part I received is broken. When you call them there is no person to answer the phone. Have left two messages, no return call yet. Not happy with customer service"

more 7 years ago

Mark Connolly:

"GREAT CUSTOMER SERVICE!!! Needed a part for my pump to get pool back online quick. Placed order too late in the day for the two day delivery (would need to wait all weekend). Used their chat window to ask if next day delivery (Saturday) would be available. Got a personal phone call the next day to help me arrange Saturday delivery. Prices are competitive, and shipping is comparable with other online pool parts suppliers. They need to be on Angie's List, and get a Facebook page to leverage social media more!"

more 8 years ago

Tray Dority:

"Fast service, great prices, Jeremy rushed my order for local pickup, greatly appreciated. Hayward C3030 filter, included filters. Will be purchasing from them again."

more 9 years ago