Progressive Insurance - Claims Office
2860 North Main Street, Walnut Creek, CA 94597
Hours open
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
2860 N Main St Ste 150, Walnut Creek, CA 94597, United States
About the Business
Progressive Insurance - Claims Office is a reputable insurance agency located at 2860 North Main Street in Walnut Creek, California, United States. Our dedicated team of professionals is committed to providing exceptional customer service and efficient claims processing for all your insurance needs. Whether you have been involved in an auto accident, experienced property damage, or need assistance with any other type of insurance claim, our experienced staff is here to help. Trust Progressive Insurance to handle your claims with care and expertise.
Reviews
"Bad company they say people have to pay to update a mailing address or phone number to do not listen when you tell them that no body is employing it goes in 1-2ear and out the other"
"I wanted to give negative stars to this insurance company. Agents were not helpful at all regarding the claim. It took them 3 days to tow the car. They don’t even call you for any updates and try to give phone numbers of another agents in the company. And you just call one by one to every person and no one helps as they should. They don’t even give any update everytime you have to call and tells what needs to be done. Such a headache to work with this company and agents. They don’t care!!! Save yourself from this company and insurance is very expensive!!!"
"Progressive has one of the worst customer service when it comes to claims, when you want to pay them they call right away… claims representative needs about a month to respond when you call them several times a day and leave messages… been a customer for 5 plus years and switching today… 0 stars… avoid this company if possible"
"I always had a good experience and I appreciate their excellence in customers service when I was insured with them and I was not, pleasant Sayed waizzada"
"Working on a theft claim for my vehicle. The agent assigned to my claim is out of the office for a week(on business days) Thursday-Wednesday this week. Supposedly only agent that can help. Who doesn't follow up on uploaded files and didn't send documents when she claimed she did, that were needed to go forward. Definitely getting my next vehicle insured with another company."
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