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Altra Federal Credit Union
2715 Losey Boulevard South, La Crosse, Wisconsin, United States
About the Altra Federal Credit Union
Altra Federal Credit Union, located at 2715 Losey Boulevard South in La Crosse, Wisconsin, is a full-service financial institution offering ATM, banking, and finance services. The institution features SAM-e®, a Smart Deposit & Loan Payment Taking ATM available Monday through Friday from 7:30am to 5:30pm and Saturday from 8:00am to Noon. Additionally, there is a 24/7 Deposit & Loan Payment Taking ATM. Other services include CO-OP Shared Branch & ATM access, coin counting, lobby computers and iPads for member use, and Instant Issue Debit Cards. Altra Federal Credit Union provides mortgage and business lending services, as well as access to Altra Financial Advisors.
As a not-for-profit financial cooperative, Altra operates with the goal of benefiting its members. Each member owns a share of the Credit Union, and decisions are made with the best interests of the membership in mind. Earnings are returned to members through competitive rates, minimal fees, and financial management tools. By choosing Altra Federal Credit Union, members can access a range of services and support to effectively manage their finances.
Photos of Altra Federal Credit Union
2715 Losey Blvd S, La Crosse, WI 54601, United States
Opening hours of Altra Federal Credit Union
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Altra Federal Credit Union
"I have a .72 cent final payment on an old loan. After the online system was refusing to take a payment of less that $1, I called customer service, they assured me that member services can waive the $5 phone payment fee. They transferred me. Member services says there's no way to waive the $5 fee. (Insert eye roll), so I ask if they can just waive the .72 cents? Of course not! So now I have to drive to a branch to pay less than 3 quarters. Update: Kelly from my local branch reached out and was really helpful. She agreed to waive the fee and explained she'd look into the poor customer service further. Thanks, Kelly!"
"Some of these reviews have me rolling. What is wrong with you people?? I LOVE this bank. Switched when I was young & stupid; they helped me with overdraft fees. They have sister banks which helped when I moved to the cities and their security is phenomenal!!!! I get alerted for activity that is unusual and have been declined for large purchases before I call and clear it. (Embarrassing but I'd rather that than be out thousands)."
"This organization will take every opportunity to charge additional fees and refuse requests such as closing your account. Highly recommend using a different financial institution. Their customer service is rude and combative. They advertise giving you a specific rate on services such as personal loans or car loans, then when you agree to run your credit the rate increases by 10%, or they interview you and treat you disrespectfully and ask for documents of information that is available within your credit report. Save yourself the hassle and select a different financial institution."
"Its appalling that a thief can hack into our debit card hundreds of miles away in North Carolina and a substantial charge goes through instantly while it's going to take up to 2 weeks to get this issue resolved all while hoping I can pay our bills! Yet, we go out of town to the next state or to Minneapolis or Milwaukee and can't use our card unless we notify you. And mind you that neither my husband or I have our information anywhere online. Nowhere! Shame on you Altra! We are beyond mad at this entire situation!"
"What an absolutely terrible place to bank. They screw over first time loan buyers in every way possible. They jack up interest rates that they claimed were fixed. No one ever knows whats going on, horrendous communication, no one ever has the right authorization—be sure to bring a crossword to do while they play phone tag because it could be awhile. Their covid relief plan will leave you paying double your loan. In a word it’s a scam. I’d pay a 15% interest rate anywhere else before I’d ever deal with this organization. They do not care about you. Their only priority is to keep money coming from you for as long as possible. They ruin lives and kill dreams by keeping you enslaved to your finances. Do yourself a kindness and RUN."
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