Trek Bicycle Madison East

"I have taken several bikes, Mountain and eBike for simple repair or set up. The technician for repairs has always been cooperative. I highly recommend these store for service and repair"

"We had an outstanding experience with all of the staff at this store, everyone was so helpful and knowledgeable. Excellent selection and inventory, and when a pair of shoes were not available in my size they had them ordered and ready for me super quickly. Kate and Dave were especially appreciated , their service and expertise were above and beyond all expectations!!"

"I walked in for the first time on Dec. 16, 2023 and was wowed by Kate, who had great energy, welcomed me sincerely to the store, and helped me immensely. I walked in looking for a stocking stuffer bike light, and walked out thinking I'll likely buy an e-bike. Impressive!"

"I like the quality of the Trek products. I had borrowed my daughter-in-law's grandfather's older Trek bike and enjoyed the ride, so I wanted to get one of my own.On the day we went to the store, I was planning on just browsing, not buying a bike. But, the staff there made the difference. Kate explained everything we needed to know, answered our questions and then left us alone so my wife and I could have time to discuss issues. Kate was a very pleasant person and not pushy at all. After talking with my wife and taking a similar bike out for a ride, I was sold on ordering one that day (it didn't hurt that they had a sale going on!)When we picked up the bike, Patrick answered all our questions about maintenance and also helped load the bike in the back of our car.All around, a great staff and a great product!"

"Went the extra mile. Showed several Panniers and helped make best choice for fit. Then attached the Panniers to existing rack. Talked about the non-Trek bike I brought in and offered good suggestions. Adjusted tire pressure for an easier ride (Fat Tires)."