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CONNECT by American Family Insurance
3500 Packerland Drive, De Pere, Wisconsin, United States
About the CONNECT by American Family Insurance
CONNECT by American Family Insurance is a trusted insurance agency located at 3500 Packerland Drive in De Pere, Wisconsin. We specialize in providing personalized insurance solutions to protect what matters most to you. Our team of knowledgeable agents are dedicated to helping you find the right coverage for your needs, whether it be auto, home, life, or business insurance. With a focus on building strong relationships with our clients, we are committed to providing exceptional service and support. Visit us today to learn more about how we can help you secure your future.
Photos of CONNECT by American Family Insurance
3500 Packerland Dr, De Pere, WI 54115, United States
Opening hours of CONNECT by American Family Insurance
Monday:
07:00 - 22:00
Tuesday:
07:00 - 22:00
Wednesday:
07:00 - 22:00
Thursday:
07:00 - 22:00
Friday:
07:00 - 22:00
Saturday:
08:30 - 19:00
Sunday:
Day off
Reviews of CONNECT by American Family Insurance
"My horrific customer experience is similar to all the posts listed. I’ve insured my home with them for 15 years & recently added auto. My credit card number changed & they never notified me of a missed payment. Duly note that a payment hasn’t been missed in 15 years. I call them & ask for a courtesy waive of a $10 late fee. There response was an unapologetic no after I poured 15 years of thousands of dollars into their company. I will cancel this non customer serving racket as soon as possible!!!!!!!! Worst customer experience to date in this industry!!!!!!!!!"
"Received my renewal notice today and my rate doubled. No accidents, no tickets, no claims in 3 years. I work from home and put less then 2000 miles on my car a year. Total joke of an insurance Company. I would avoid Connect by Amfam at all costs!"
"Applied for a new policy, denied coverage due to an accident that happened over two years ago that wasn’t my fault. Red flag seeing how anyone could be involved in an accident that wasn’t their fault, makes me believe they don’t insure their clients and look for any loop hole on claims to pay the least. Seeing these reviews confirms this."
"Worst insurance ever they will cancel your insurance without a notice or phone call. I had them for over a year and they just screw me over. If I could give 0 stars I would. They canceled my policy just because I’m in California and they didn’t want to renew it after zero accident. I say stay far away and pay a bit more but from a trusted insurance don’t even waste your time because it is nothing but a headache with them."
"I have a long story and this is not the place for it. I will say that the company, which was advertised as a Costco company, Connect by AmFam, is still very new and disorganized. They have several poorly-trained employees and their website does not work properly. They quickly accepted my payment for auto coverage and three weeks later began to email for extra information and stating my policy was pending cancellation. We have never even had an accident or needed to file a claim. Can’t imagine what it would be like if we had the need. I decided to cancel and go with another company. I’m still waiting on my refund."
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