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Diana Kostal - State Farm Insurance Agent
1410 East Capitol Drive, Milwaukee, Wisconsin, United States
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About the Diana Kostal - State Farm Insurance Agent
Welcome to Diana Kostal - State Farm Insurance Agent, located at 1410 East Capitol Drive in Milwaukee, Wisconsin. As your local insurance agency, we are here to help you with all your insurance needs. We specialize in providing personalized protection for you and your family, offering coverage for auto, home, life, renters, business, and motorcycles.
With over 30 years of experience serving customers with State Farm, our office is dedicated to providing premier customer service. We have been recognized with the Five Star Professional Award for Insurance Agents for 12 consecutive years, showcasing our commitment to excellence.
Whether you are in need of a new insurance policy or want to review your existing coverage, we are here to help. Contact us today to schedule a consultation either in person or over the phone.
In addition to insurance services, we also offer tips and resources on topics such as drunk driving prevention, going green at home, and understanding home insurance coverage. Our goal is to be a trusted resource for all your insurance needs.
Please note that for your protection, we do not recommend including sensitive personal information in your communications with us. Contact us today for a free insurance quote and let us help you protect what matters most to you.
Photos of Diana Kostal - State Farm Insurance Agent
1410 E Capitol Dr, Milwaukee, WI 53211, United States
Opening hours of Diana Kostal - State Farm Insurance Agent
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Diana Kostal - State Farm Insurance Agent
"Diana was very helpful in providing a solution for a new resident at Saint John's On The Lake."
"Have my life insurance with Diana's office. Great service and always helpful. Alex, one of Diana's team members, is especially great to work with. Very professional and meets me on a personal level."
"If you’re looking for an agent that has your best interest in mind, Diana isn’t it. I was a customer from 2019-2023 for my auto, renters, and eventually homeowners insurance. The majority of my issues were miscommunications, nothing to get bent out of shape over. I then bought my first home which I knew needed a new AC unit, and her office encouraged me to make a claim through their Home Systems Protection (home warranty). They falsely led me to believe that since the HSP is through a separate company, it was as if it were totally separate from making a homeowners claim and assured me there would be no penalties or detriment for doing so. Even when I made a second claim within a few months using the HSP for my furnace, not a word of caution was given to me. What they failed to mention was that the claims do in fact get processed through State Farm, thus getting stamped on your record. Recently I started checking to make sure I had a competitive rate on my homeowners policy and realized that I was labeled ‘high risk’ and most companies wouldn’t insure me because of my claim history, (2 HSP claims that both got denied and a $500 claim from a stolen bike in 2019 through my renters insurance). When I finally got Diana on the phone and asked her what she knew about my situation, her response was ‘I know you’re shopping around for new insurance’. She didn’t even pretend to help me resolve my situation and I was on my own to get it figured out. I got a superficial apology and she told me that she was basically a middle man for corporate, and that there was nothing she could do. This resulted in weeks of headache and work trying to get my situation and ‘high risk’ status cleared up and shopping for a company that would insure me. All from two denied claims for a furnace/AC and a stolen bicycle. As a new homeowner, given how much support I had from my experience not even having to make a true claim, I certainly would not have any faith in her being in my corner if something terrible happened."
"Recently had a very positive experience with Kay Kirchner at the Diana Kostal State Farm Insurance Agency, involving Landlord insurance. She stepped in and quickly resolved a temporary communications break down. She was knowledgeable, patient, professional and promptly addressed my service issues. She's an excellent representative of the State Farm Brand."
"Kay and Diana are experts in their field. They always add value by listening to my needs then providing advice with my best interest in mind. The follow up and service is always exceptional with this team. I have worked with the Diana Kostal office for 30 years and look forward to many more with them."
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