Harper DeBauche: Allstate Insurance 18900 West Bluemound Road, Brookfield, WI 53045

"I have excellent coverage from allstate. Very happy with Home insurance. On the auto side the reason i respect Harper - I was picking up my new Sienna and I called Harper to add the new car in the insurance. How you responded and how genuine you were to help and keeping my best interest in perspective - It had a profound impact and I am happy to be your client. Insurance is about peace of mind and you gave me that. Thank you!"

"It's not the agent I have an issue with - it is Allstate itself. I highly recommend against using them. Policies are expensive and not as good as others. It is simply a money-grubbing corporation."

"Very poor communication and very unprofessional. Owners are very angry and do not want to help solve problems. Spent months trying to get a callback and never received one until policy was overdue and spoke to both owners. Not a pleasant experience. Avoid this agent and agency! Saw this response from the owner and cannot BELIEVE IT! I left at least 2 Voicemails, and spoke to a young man in the office who SWORE he would relay the message. Your husband SCREAMED at me from the very 1st second I spoke with him. VERY UNPROFESSIONAL. YOU ARE THE ANGRY ONES! I should go back and pull my phone log and prove you are incorrect. And at least one of them is from my mother’s LANDLINE. Not worth my time I have replaced your overpriced, Poor service with a much better company."

"Very easy to communicate, and to have my questions answered in order to make the most informed decision for our family. Everyone is kind, courteous, personable, and down to earth. So nice to actually speak to your agent when you call the office! Great firm!"

"I miss when Kelly owned this. Horrible experience. Multiple payment glitches over the past year lead to lapse in payment. Tried to pay and then got cancelled. Agent never called to let me know my account was cancelled - went 2 months without knowing until checking the site to get some info. Used Allstate most of my life, but never again. So much for being in good hands …"