McAlister Institute

"These folks took care of me and showed me kindness ever step of the way while i slowly regained my strength. There are no perfect programs but they certainly do their best to treat clients with respect and dignity, even when it's inconvenient and frustrating. I'm grateful for McAlister and highly recommend them to anyone who's sick and tired of being sick and tired and considering detox."

"I came here as a walk in. This program is great for all individuals that are dealing with drugs an alcoholic use. This program well help you stay clean an get on the right path to sobriety but only you can make a difference for yourself . If you are not ready to get clean don't waste your time because you well run away. I had learn the hard way , so don't lie to yourself if you are just doing it for others reason . You won't succeed in anything. Thank you McAlister."

"Kiva is a joke or maybe it is just the intake people. First, I had been calling for about a whole month leaving several messages. Didn’t receive a call back until weeks later just to tell me there is no availability. The lady I spoke to named michelle is the one who told me this but offered to do a phone screening the next week on Wednesday in case there was availability. She also told me to call back on Monday to check for openeing. But On Monday a woman named kathy called me to tell me there is no availability. I explained that Michelle and I had scheduled a phone screeening and she also had told me to check if any spots became open. Kathy puts me on hold for five minutes then she says I am not scheduled for a phone screening nope I’m not anywhere on there list or whatever. Kathy said Michelle works in a different department. She doesn’t do intake. Im like okay so what did she schedule me for? Michelle doesn’t work in this department she does something else and I am no where to be found in there system. I was over it and just said okay goodbye. Wednesday I get a phone call from KATHY At mcalister and she says we have a phone screening scheduled today can she call me at 1 pm. I’m like really confused at this point but I really do want to detox off drugs so I don’t even argue it and I don’t even mention that on Monday she said I wasn’t on the list and nothing was scheduled. She scheduled me to come in on Friday so I can begin detox. Next day on Thursday Kathy calls me back again and asks me when the last time I used I told her a little over 24 hours ago and she tells me oh no we can’t take you. I don’t know what the place is like but mcalister really needs to replace Kathy at intake because I think this lady is on drugs LOL. I told her you know what I will just do it myself! and hung up the phone. Very unprofessional and doesn’t know how to talk to people and has no idea what she’s doing. Why is she even there she doesn’t even seem interested in helping. I just wanted to get better. I will seek treatment elsewhere . I wouldn’t recommend wasting your time."

"It's a worm welcoming. The thought of having a clean environment to get clean is cool. But once they set u up, it's starts to unfold. 1st they handed blankets and sheet. My sheets ant even white any more there yellowish lookin. 2nd. I wasn't aware that I can only smoke at certain times supervised. 3rd. U must remain in ur room, which sucked because people in my room are dirty living. 4th. I tried to just relax and not let it get to me, so I went to shower. Bro I open the shower doors and instantly it smelled, hasn't been cleaned, people's trash everywhere and a dirty towel on the floor. I went to tell the workers here, and they told me Noone has to do anything, that if I wanted to shower in a clean shower that I scrub the shower myself. I haven't been here 12hrs and I'm ready to leave. What's upset in is I'm paying for this."

"Hmm where do I even start! It has been about 9 years since I graduated from Kiva. And I am still clean and sober today and very happy with my life. My kids thank you and I thank you so much for a second chance. I love you guys. Especially my counselor at the time was Anna. I love you Anna you are so awesome and a wonderful person, thank you for being you! You guys don't get enough credit for what you do. (save lives)"