Quest Diagnostics 33608 Ortega Highway, San Juan Capistrano, CA 92675

"Always schedule in advance by calling quest or using the quest portal. Locations are boring, just white walls with nothing to look at in the interiors."

"Before you accept a job offer at this location, think of nearest public market or food places is 10 miles and driving conditions are very dangerous daily. This is one of the highest fatality and most dangerous death highways of Orange County! Google "Ortega Highway deaths." Traffic is horrible and have road closres due to falling rocks and motorcycle accidents for so many times every year. Knew 1 mother died from car accident going home from work and 1 scientist is almost paralyzed from car accident at Ortega highway. Lunch break is only 30 mins so you're stuck with low standard and costly cafeteria food for all eternity of your work days. Their free artificial coffee is nowhere near to a real tasting coffee. Some workers had 3 accidents in 1 year for just driving to/from work. Many are stressed driving to work before even starting on their jobs."

"I work closely with Raccoon city law enforcement officials and I'm very happy with Nichols Institute customer support services. Five STARS!"

"Haven't gotten any blood work in a couple of years because my experience with Quest was so awful. Quest charged my co-pay and my insurance and then sent me to collections. The bill collection company tried to be menacing and threaten over the phone by saying my social security number and address to me. I know where you live better pay up etc. This is over less than $100 dollars. Icing on the cake is their bill collection company is hacked and my identity stolen. I skip blood tests every year for my doctor to avoid using their service. Year 4 and doc is insisting on a test. I see frustration in the near future."

"This is not a public facility. You cannot drop off samples; you cannot get blood drawn. This is a testing facility only!"