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Acuity Eye Group & Retina Institute - Escondido
700 West El Norte Parkway, Escondido, California 92026
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About the Acuity Eye Group & Retina Institute - Escondido
Acuity Eye Group & Retina Institute in Escondido, California, is a top-notch medical facility specializing in eye care. Conveniently located near the 15 freeway, our team of ophthalmologists, optometrists, and retina doctors are dedicated to providing exceptional patient care and comprehensive services to the residents of Escondido, San Marcos, and other nearby communities in San Diego. Our doctors are experts in treating various eye diseases such as retina disease, cataracts, glaucoma, and more. In addition, we offer a wide selection of frames at our optical center, including popular brands like Oakley and Ray-Ban. We accept a variety of vision and health plans, making it easy for patients to access our services. Contact us to learn more about the plans we accept and schedule an appointment with our experienced team. At Acuity Eye Group, we are committed to ensuring our website is accessible to all individuals, regardless of technology or ability, and we strive to adhere to the highest standards of accessibility and usability.
Photos of Acuity Eye Group & Retina Institute - Escondido
700 W El Norte Pkwy, Escondido, CA 92026, United States
Opening hours of Acuity Eye Group & Retina Institute - Escondido
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Acuity Eye Group & Retina Institute - Escondido
"I absolutely recommend to avoid this place. The doctors might be nice and professional, but the staff in the front office and the optical shop on the first floor are rude and unreasoning to talk to, especially a "so called lady"name Gabriela who,not only called me rude for asking questions and expecting a service after a looooong waiting time,she was very disrespectful to my needs. I don't think I should apologize for asking for help. Walmart is waaaay better."
"Silvia and Ana were so kind to speak to my dads insurance who messed up and claimed he had received an eye exam when he hadn’t. Even with a busy lobby they called the insurance company which is unheard of!!! Busy places usually don’t have the time to dedicate to their patients but you all did!! The insurance company admitted it was their fault and Ana got on the phone again to get it straightened out. Thank you!!!"
"Thank you Sylvia and Ana for sorting out my father in law’s insurance issue. We really appreciate you helping him to finally be able to get his first ever vision exam. Thank you. He will be back to show off his fancy new glasses at his next appointment!"
"The office staff in the Escondido location is abominable. They don't check insurances, they don't follow up with phone calls. they don't fix the messes that they've made. Nobody Knows anything. The call center has no phone numbers to anybody. They are very useless. I will never go to this group again."
"I have taken my daughter here four times now. It is a busy clinic and the staff is really great. Each visit has been consistent: even though they are seeing a lot of patients, they are quite efficient as well as kind and compassionate. Wait times are in line with the wait times for most doctor offices. The exam rooms are clean and tidy and there is ample seating in waiting room, with overflow areas utilized as needed. (Several doctors see patients simultaneously, which accounts for the number of patients being seen here.) In my experience, the front office staff are happy & helpful. Additionally, many speak more than one language. The eye doctors we have seen (3 different doctors for different things) were each professional yet personable: they explained the exam as well as their findings and answered questions. I recommend this clinic without hesitation"
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