The Oncology Institute
11525 Brookshire Avenue, Downey, California, United States
About the The Oncology Institute
The Oncology Institute is a leading healthcare facility specializing in cancer treatment, located at 11525 Brookshire Avenue in Downey, California, United States. Our team of experienced doctors and healthcare professionals are dedicated to providing comprehensive and personalized care for patients battling cancer. With state-of-the-art technology and innovative treatment options, we strive to offer the highest quality of care and support to our patients and their families. Visit The Oncology Institute to receive expert medical care and compassionate support on your journey to recovery.
Photos of The Oncology Institute
11525 Brookshire Ave Suite 202, Downey, CA 90241, United States
Opening hours of The Oncology Institute
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of The Oncology Institute
"I don’t know why this place is still open after seen the reviews that this place have. Today we had the worst experience ever with the reception. To make the story short this place is the worst oncology ever the dr. That used to see my dad was mean this place don’t care about their patients for them is only costumers they treat people really bad they work with patients with cancer they should treat people cordially, but instead they scream at you and make faces at you. I jus have this to say to the reception lady’s go back to school and get some classes on how to treat people with cancer or if you don’t like your job get another one we don’t have to put up with your lady’s attitude if you dumb lady’s don’t like your job simple as that!!!!"
"Unfortunately Google does not give an option to leave 0 stars so please avoid this place at all costs. My mother had the displeasure of being “greeted” by Kimberley, the most unprofessional and uneducated healthcare worker we’ve ever encountered. She was uncooperative and inconsiderate the entire time we spent there and even had the audacity to roll her eyes while we signed in. Please do better @The Oncology Institute Downey and hire qualified but most importantly professional employees who actually care about their patients’ well-being."
"Don’t go here. Run! Not only was Dr. Crystina Castellon a nightmare, who I was told left back to Florida July 28 2023, I believe their entire system of running business is unorganized. ( search poor reviews on Glassdoor, etc) She never once ordered a ct pet scan, Dexa, additional lab work of any kind as my new oncologist has… she/ they never pull your chart prior to visit, unprepared and anxious . I am extremely happy that I found my new oncologist after Ms Castellon chewed me out. Search her name further and you’ll see more poor reviews of her fowl attitude as a heath care worker. All they seem to care about is fattening their pockets and rushing things There is one loving Doctor from the oncology radiology department but that’s radiology, ran in a different office under the same business name, unfortunately but she stands out and shines with her excellence. I will certainly keep her! People, please research for a five star doctor. There are great ones out there. Had I’d found my new Doctor sooner. I’d be well on my way to the finish line In treatment and PROPER diagnosis and possibly avoiding over treatment . Don’t trust this company. This is your life, your health. It’s important. Make the greatest choice for your life. Choose top doctors. It could be a matter of life or death"
"I had a dentist appointment coming up so I had labs done to confirm that my platelets were okay before having any work done. I noticed that my red cells were high and my platelets were barely okay so decided to call the office to see if I could book an appointment with Dr. Morrison to go over the lab results. The office said that I already had an appointment with Dr. Morrison in a few months but they would ask him if he was willing to see me sooner. I got no reply, so I decided to switch to my mom's oncologist/hematologist, (who is in the same office) Dr. Castellon. Big mistake. The receptionist asked why I wanted to switch, I said I wasn't able to get a hold of Dr. Morrison. I guess the reason did not sit well with either doctor. The whole appointment with Dr. Castellon was just her berating me for switching doctors and telling me that any medical complaints that I may have should be directed to my primary care physician, not my oncologist/hematologist. Not sure why she felt the need to clarify this since I'm not a doctor and have no idea what symptoms would be due to my autoimmune blood disorder and which wouldn't. Seems like she was just annoyed that I had switched doctors as she kept going on about how she knows people who have had the same doctor for over 40 years and that she would only see me twice a year. She made a point of telling me that she would not be prescribing me any Prednisone (I never asked). She hardly even let me talk and wouldn't even let me finish answering a question before she would start taking over me. She was very unprofessional, rude, combative and dismissive. A bit of a warning about Dr. Morrison. If you're unlucky enough to be in a waiting room, near his office in the back, (especially during his lunch break) you might hear his unfiltered political and racist bull (ie. "Do you speak English?! You're in America now!" or "California is communist. All hail Putin"). The front desk staff has usually been very polite and courteous though."
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