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Dermatopathology Institute
3870 Del Amo Boulevard, Torrance, California 90503
About the Dermatopathology Institute
The Dermatopathology Institute, located at 3870 Del Amo Boulevard in Torrance, California, is a leading medical institution specializing in the diagnosis and treatment of skin diseases. Our team of experienced doctors and health professionals are dedicated to providing expert care and accurate diagnoses for patients with dermatological conditions. Whether you are seeking treatment for a common skin issue or a more complex dermatological concern, our institute offers cutting-edge technology and personalized care to meet your needs. Trust the Dermatopathology Institute for comprehensive and compassionate dermatological care in the heart of California.
3870 Del Amo Blvd # 507, Torrance, CA 90503, United States
Opening hours of Dermatopathology Institute
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Dermatopathology Institute
"As another person wrote, their billing is horrible. My wife had a mass removed by her Dermatogist. They sent it here for Pathology, this was in April. They took so long (5 months) to send the bill to our insurance that it was denied, so now we have to pay the entire amount. Thankfully it was not much, but still... what a pain."
"Tissue exam was sent to these folks to determine whether it was cancerous or not. Our dermatologist apparently uses these folks for this service. While the service was provided timely, the billing is a big ole hot mess! We received a bill in the mail on June 3. I paid the bill immediately by check. The check was stamped and deposited into the account of Dermatopathology Institute on 6/7/21. On 8/9/21 at 8 p.m. we received a collection call asking for payment. Since the caller was asking for personally identifying information, even though he called us, we did not give that information over the phone, since it seemed like a phishing attempt, and was clearly someone operating overseas (again really bad connection, difficult to understand the caller, lots of clicks and dead air between talking). Although I did recognize the name of the business. Upon calling on 8/10/21, a call center rep (not someone located locally that I could tell - really bad connection, many minutes to "pull up the account" etc., lots of clicks, being told to hold for a few minutes, repetitive archaic language) indicated that it takes them up to 90 days to actually post the payment to the patient account. So, I paid you 60 days ago, and you are calling me in the late evening on a Monday night to harrasss me for a payment you've already gotten and cashed? And then your customer service rep wants the account numbers from the front and the back of the check? I hung up. That's over the top. Send me to collections and I get one more phone call, I'm taking you to small claims court for harrassment. Or get me a real customer service representative so we can resolve the billing issue at hand (like maybe actually checking your bank account) instead of being fed a line of hogwash. The check had the billing account number, patient name and date of birth on the front you morons! How do you not credit it immediately? If I did business this way, I'd be out of business pronto! Maybe Dermatopathology Institute should contract with a better billing service....really shady and bad customer service."
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