New Life Cardio Equipment

"I purchased a NordicTrack x22i in '21 and after only a few uses it started to have issues (belt freezing mid workout, no belt movement). New Life did send out 2 techs (which I paid for) over the course of the next year and even picked it up in '23 and tried to repair it but it has only gotten worse and now doesn't even turn on. Wile their customer service seemed promising at first, they have been unreachable since August. The reality is that buyer don't know where this equipment is coming from, has no serial numbers and will likely stop working. If I could go back, I would pay full price for a machine with a serial number and warranty vs having a machine in my house that doesn't work. Just want to make sure buyers understand the tradeoffs before they invest 1k-2k on a machine."

"I got a great deal on a Nordic Track. Lasted almost 2 years but then it fell apart and they can’t be reached to repair it. It’s not a great deal if it’s garbage that fast. They’re crooks. Put together machines with parts from broken machines. No serial numbers on anything. Sketchy."

"Pay attention to the low reviews, the 5 stars are mostly AI-generated. I've had a treadmill for 1.5 years. Deck cracked twice. Motor makes a sound like there's two miniature people inside having a wrench fight. They sent a replacement deck the first time it cracked (eventually). No answer now."

"Thank you Misael for an excellent delivery, bringing it where it needed to go, and walking me through the features. The treadmill came in pristine condition. Will highly recommend this place to others!"

"Misael and Leo were extremely polite and accommodating. My treadmill wouldn’t fit through my door and they were patient in this rainy weather while I upgraded service. I wish they had asked the size of my door during purchase so we wouldn’t have wasted time but from purchase to set up, everything was smooth."