Oliver Adjustment Company, Inc

"Calling a collection agency is never a fun task, but Roger was super friendly and fast and made the experience as pleasant as possible."

"My experience with Olive Adjustment was great, I spoke to the person named Rogers who was patient and answered my questions. I had received the bill from my insurance company and I called to make the payment. Roger was respectful and the whole process went smoothly."

"OK. Probably not the typical collection agency experience but mine was incredible!! I had a medical bill for $23 that I paid in March 2022 that the doctor’s office continued billing me for. I sent copies of my canceled check twice and spoke to 5 separate people with no results. I finally received a collection notice from Oliver Adjustment and I called expecting a runaround but much to my surprise Tianna resolved my situation in minutes!! She was pleasant, professional and efficient!! What a great employee!!!"

"I spoke to Erin G. I had questions about how to get an account removed from the credit report. The more questions that I asked, the more she tried to rush me off the phone. When I asked about the removal process Erin became belligerent and irate. When I advised her about the credit bureau's policy and FDCPA law/regulations rep told me I didn't know what I was talking about and ultimately hung up on me when I asked for a supervisor. I was looking to resolve my account until I was mistreated to the point I just figured I'd rather wait the next three months for the account to be removed from my credit report than pay money to a company that allows their employees to berate and disrespect their customers."

"Professional but impatient, and not polite at all. Don't expect them to be on your side or to care about you or your customer experience. All they want is to sternly scare you into paying them the debt they have acquired on you. My advice to them: Chill out. Most of us want to pay it or work something out. The easier you are to work with the better. Good information is crucial. Scammers use scare tactics. Let us ask legitimate questions first to make sure we have the right info and have had a chance to do our due diligence. Thanks."