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Bay Area Orthopedic Surgery and Sports Medicine
100 Hospital Drive, Vallejo, California 94589
About the Bay Area Orthopedic Surgery and Sports Medicine
Bay Area Orthopedic Surgery and Sports Medicine is a leading healthcare institution located at 100 Hospital Drive in Vallejo, California. Specializing in orthopedic surgery and sports medicine, our team of experienced doctors and healthcare professionals are dedicated to providing top-notch care for patients with orthopedic injuries and conditions. Whether you are an athlete looking to recover from a sports-related injury or an individual in need of orthopedic surgery, our institution offers state-of-the-art treatments and personalized care to help you get back on your feet. Visit us today and experience the highest quality of orthopedic care in the Bay Area.
100 Hospital Dr # 303, Vallejo, CA 94589, United States
Opening hours of Bay Area Orthopedic Surgery and Sports Medicine
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of Bay Area Orthopedic Surgery and Sports Medicine
"The people working at the front desk are very polite, Doctor Centeno it’s nice I hade a 3 Cerjury’s before good Doctor he always listen thank you"
"B. Hubbard, PA: Great bedside manner, thorough examination, empathetic practitioner. I'd give him 5 stars except Dr. Nissen gave me a completely different medical opinion so I'm unsure who to trust competency-wise. 4 stars. Dr. Nissen: Condescending, dismissive, and unwilling to provide reasonable explanations for the medical directives he gives. When I asked follow up questions he accused me of arguing and promptly dropped me as a patient for "arguing". 1 star. Dr. Centeno: Never met him and his personal reviews are overall better than Dr. Nissen's. My review for Dr. Centeno is actually from Dr. Nissen himself who, when asked why I couldn't see Dr. Centeno instead of being referred to an entirely different ortho office, told me "You definitely don't want to see him". Concerning. Administrative Office: Mixed bag; some have decent customer service (eg. will look at you when you walk up to check-in) and others non-existent. Only 1 out of 2 of my referrals made it to their referring offices after 4 weeks and 3 phone calls from me to check on its whereabouts so if they're not incompetent they're certainly unreliable. It does seem as though they outsource their referral team but regardless, if the office can't execute basic medical processes, the result is a lot of unnecessary pain and wasted patient time. 3 stars."
"Thought they were doing great but after surgery they pretty much just quit working. The staff up front gets the orders done wrong 50% of the time. The PA couldn't care less about correcting the wrong orders either. Very poorly run business. 2 stars"
"The doctor is good and the staff is friendly, but their ineptness at handling MRI orders and physical therapy orders makes them at best, mediocre. You can have an amazing doctor with an average practice when the staff while friendly, is incompetent at their job. How hard is it to fax the order and check that it went through? They tell you to wait two weeks for the MRI and PT places to call you, but you can't count on them to send the orders so you risk those two weeks being wasted. I'm on my third MRI order and every single time they have failed to get the order over to the imaging department. This last time I called in severe pain, struggling to walk with a nerve compression. 3 weeks after my appt, still no MRI order had been received by imaging and the story is that they sent my PT referral to the wrong place that doesn't take my insurance instead of the one we discussed that does. 2 more weeks have passed such that I've been waiting 5 weeks in pain for absolutely nothing to occur. Even after saying they'd send the order to the right PT place, I've not gotten a call and another two weeks are gone... So I don't care if the doctor is great or if I like the staff members I interact with. At the end of the day they are terrible at following through on patient care. I'm demanding copies of all future orders be given to me before I leave any future appt because I'm tired of not receiving care I'm entitled to. So the best I can give them is three stars, and frankly, I kinda feel they deserve two and a half stars, but we don't have half star ratings."
"This is an unusual doctors office. You actually get greeted with a pleasant behind the mask smile. They are always very quick to greet you and get you into the back for the prescreen and to see the doctor. No waiting for hours on end to see over worked staff that's frustrated. This staff works at a pleasant pace and it shows in the quality of the visit. The doctors are always very friendly, helpful to answer questions, and willing to offer choices of treatment. They take care to numb skin before injecting needles. Most doctors don't do small things like this. They just jab and stab. When I got injections in my knee I didn't even feel the needle. Awesome job y'all. I Do go out of my way to go here."
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