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Kunes RV of La Crosse
306 North Holmen Drive, Holmen, Wisconsin, United States
About the Kunes RV of La Crosse
Kunes RV of La Crosse is a premier car dealer and store located at 306 North Holmen Drive in Holmen, Wisconsin. We offer a wide selection of recreational vehicles, including motorhomes, travel trailers, and fifth wheels. Our experienced staff is dedicated to providing top-notch customer service and helping you find the perfect RV for your needs. Whether you're a seasoned RV enthusiast or a first-time buyer, Kunes RV of La Crosse is here to make your shopping experience enjoyable and stress-free. Visit us today to browse our inventory and take a test drive!
Photos of Kunes RV of La Crosse
306 N Holmen Dr, Holmen, WI 54636, United States
Opening hours of Kunes RV of La Crosse
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 15:00
Sunday:
Day off
Reviews of Kunes RV of La Crosse
"We had asked for the same Freedom Express we saw at show, the 192RBS, for same price. We liked RV, got our price but did not realize till we put down deposit and went to pick up there were no solar panels on this one. It is ready but we has wanted on the unit, like show RV, so not happy about that They wanted to tack on large price for that, so not happy about that. The walk through was good, nice and informative. Wish we would have asked about WiFi, so we knew what it did. We will be interested, if we have any problems down road how service will be, have heard good things. Kim Ross"
"They were eager to sell us a camper that had notable soft floors in 2022. We asked multiple times, both with the salesman and with their repair guy who did the walk through. We are told it was a soft arra due to being where the floor joists met and that it had nothing to do with any type of damage. We were brand new to the world of camping and they assured us it was fine. In the summer of 2023, we called concerned about the floor as the softness had spread and it was separated from the area right under the door. We brought it to them for an estimate for repair the first week of September 2023. After a month with no updates (and many phone calls to get more information), I finally got a call back from a repair technician who told me that the repairs needed for the floor and other issues we had would be "No more than $4500, $5000 max." He said that he had to order parts and would be in touch when it was completed. I told him we needed to get it into storage, as our house had burned down in August and due to the rebuild, did not have a place to store it. He said "You'll have it before winter." Another month went by (now mid October) with no updates and more calls unreturned. I went to the Holmen store myself. The manager sat me down and said he wanted to get to the bottom of it. He told me that the previous repair tech hadn't been taking detailed notes and that he'd have to look into it. He called back later that day and said that they'll were still waiting for parts but that they would be in by the next week and then it would be completed. We didn't hear from them in November at all. In December, we were told the floor was being repaired at that time and that it would be ready "next week." They then stated that it would be just over $6,000 for repairs. We finally got a call back today, January 30th, and found out it's now just under $7,000. For an issue that we asked about and pointed out *multiple times* before we purchased it. We are considering this a terrible life lesson that has hit us during the absolute worst time. Not only did they sell a known faulty camper, but they ignored our multiple requests for updates, lied about how much it would cost, and gave us the run around until it was far, far too late yo find any type of storage. I will never recommend them for purchases or service. But they know that they are the only optionsl in the area, so I'm assuming we're S.O.L."
"Once the purchasing process was started, everything went smooth and the purchase went through quickly. They answered all of our questions and were not pushy. They respected what we wanted in a camper and were good to work with. Later, when our camper needed warranty work done, they went out of their way [literally] to pick up our camper and get it back to their shop. Then, when it was done, they brought it back to our seasonal site and helped get it level."
"The staff inside could have cared less about anything really. Everyone was busy on thier cell phones. The unit we was there to look at and had made plans to look at DAYS prior was not at all prepared to look at. Dead batteries. Halfway extended slideouts (which is the worst thing you can do). Bits and pieces missing or out of place. Blame was placed down the line of command to them darn young salesman.. Big shout out to the service department manager. He acted like he cared about our situation. He attempted to be part of a solution and put forth effort. It was just to cold and nothing would start. You get better customer service on Facebook market place without the dealer inflation. Disappointing."
"After speaking with the salesman Tuesday and Wednesday we decided we would go to Lacrosse to look at a used coach. We made the appointment for Sat at 1330. I stayed in touch Thursday and again on Friday afternoon to confirm the appointment. We drove three hundred plus miles, and reached the dealership on time for our appointment. Our salesman was out on the lot with another customer, which I understand, but the rest of the staff really acted as though they couldn’t care less that we were there. After ten minutes or so of standing around waiting a salesman offered to take us out to show us the coach. The coach was buried in the far back corner of the lot behind multiple other RV’s, it was filthy inside and out, all of the batteries were dead, and someone had left the bedroom slide half open, so the bedroom floor was sopping wet with rain water. A weak apology was the best they had to offer. I have waited a week and have yet to receive a follow up call. We drove over six hundred miles round trip, spent sixteen hours on the road and had the expense of three meals for three people on the road,all for an extremely unprepared sales team and a “ I’m sorry”. Needless to say I do not recommend Kunes RV."
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