North Bay Eye Associates 380 Tesconi Court, Santa Rosa, CA 95401

"I was here today for a refraction and eye exam. My ophthalmologists assistant was extremely knowledgeable with doing the initial tests. My ophthalmologist went out of his way to make sure my eye issues were under control. I left feeling well taken care of."

"Waited over an hour for my son’s appointment. Still waiting. In the waiting room as I write this. I’ll let you know how the appointment goes if I ever get in."

"We took our daughter in to this "medical facility" after receiving a referral from a local Dr saying we needed to see a specialist for an eye condition for our youngest daughter. Our local Dr suggested surgery. The Dr we saw here is no longer in their register, however we will be following up with that information later. They performed malpractice,, suggested her condition could be fixed with patching and time, fast forward 5 years later to us seeing a real medical professional at UCSF children's med, they said that if we would have seen them first they would have suggested immediate surgery. If you go to this place, seek a second opinion or do yourself a favor and just go somewhere else in the first place. If I could give zero stars I would. However they will be getting more from us later, or should I say we will be getting something from them!"

"I really feel that negative reviews about wait times following the pandemic are unfair. My appointment was at 8:10 and I was seen at 8:15. Dr.Shieh is very kind, thorough and takes the time to discuss all aspects of the exam and your eye health/history. All of the other employees are always upbeat and kind. I have been going here for over 10 years and have consistently had good care and service."

"Can’t drop in for frames and lenses without an appointment. Left two messages on two different days. No call-back. OK…Now I found another provider with 5 star reviews, closer to home, and I am switching over to them."