Pacific Western Bank
27541 Ynez Road, Temecula, California, United States
About the Pacific Western Bank
Pacific Western Bank, located at 27541 Ynez Road in Temecula, California, is a leading institution offering comprehensive banking and finance services. Recently merged with Banc of California, N.A., we provide a wide range of solutions to support businesses at every stage of growth. From insured cash sweep services to custom lending products, we are dedicated to helping you succeed. Our team understands your challenges and delivers fast credit decisions, including SBA 7(a) loans for property purchases. Whether you need financing for property purchases, refinancing, or expansion, we offer tailored solutions with terms up to 5 years. With direct connectivity to popular accounting platforms and digital bookkeeping solutions, we make banking seamless and efficient. Our commitment to community reinvestment, diversity and inclusion, sustainability, and corporate governance is evident in our 2022 Environmental Social Governance Report. Trust Pacific Western Bank to be your trusted banking partner as you navigate the journey of growing your business.
Photos of Pacific Western Bank
27541 Ynez Rd, Temecula, CA 92591, United States
Opening hours of Pacific Western Bank
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Pacific Western Bank
"This is a BANK OF AMERICA branch not Pacific Western Bank. The average BoA, good parking, 2 ATMs, has doors and windows, customer service inside are overly nice.. I just love seeing people faking their showing of interests of whatever you say. Tell them your name is Fred, or the number 99 is your name they'll respond with "Ohhhh okay, great!""
"-5⭐️’s if I could !!! I’ve lost my debit card and came in to get a replacement! They said, they can’t provide a temporary card and that it will take 7 days to get a new one by mail! And if they rush the order for a 2 days delivery I would be charged $95.00!!! Do not bank here they are for a lot the worst bank, with less services and attentions to their customers"
"Bad news. I walked into the bank and saw at least 7 clerks. I was the only customer, and the only car in the parking lot. The 7 clerks didn't appear to be very busy, at all. I approached Clerk Number 1 and asked to have my debit card activated. She stared at me like she had never heard such a request before. After conversing with another clerk, she told me to go outside, use the machine, and do it myself. She handed me back my card and then warned me that the outside machine was not functioning properly. How then to activate my card? She stared right through me, and provided no answer. I then asked for assistance in setting up a monthly electronic payment to another party. This clerk then stated I needed to talk to my employer. I explained that my request had nothing to do with my employer. I wanted my checking account to be debited a certain amount and sent to another party. My explanation seemed not to work, and so Clerk No. 1, after consultation with Clerk No. 2, sent me to Clerk No. 3 -- apparently a higher up as she had her own desk, situated between two bookend clerks who appeared not to be doing much beyond sitting at their desks and throwing off body heat. My request was met with: "We don't do what you are requesting." I expressed some shock and dismay. I asked again. Nope, this full service bank apparently can't help a customer with this very basic service. She then told me that I could try doing a monthly debit by myself, on the internet. Could she help me with this? Nope. So, I informed her I wanted to close out my account of $25,000.00+. She replied: "Okay. Good." She had Clerk No. 4 do that for her. I closed my account and promptly deposited a check for 25,000.00+ at a nearby bank. I got the distinct impression that the clerks I dealt with couldn't care less about helping me, and couldn't care less whether I had an account with Pacific Western or not. All this transpired with a good deal of politeness on both sides. Polite only goes so far: polite is over-rated when compared to dumb and dull bank clerks. Bad experience; bad bank."
"I have had my business and personal accounts with this bank forever. About three months ago they completely changed, including their online e-banking. Since the change I cannot exaggerate the frustration I have experienced, from $22,000 debts with no explanation to their bill pay not being able to indicate to whom they had sent a payment at my direction. Additionally, they actually have at least two separate sets of books, one the e-banking folks have and then the bank has another and the two do not necessarily have the same info. My advice stay away from this bank as far as possible and move your accounts if you're already stuck like I am. I brought all this to the bank's attention almost 4 months ago and a darn thing has improved."
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