Platinum Jewelry & Loan Inc. 44617 Sierra Highway, Lancaster, CA 93534

"Fernando and Melissa are the best! Very friendly, patient, and understanding. They both know the true value of not only customer service but also the value of trust when in need of a helping hand when the financial stresses of life pops up out of nowhere. Melissa always has a smile that can make everyone feel like everything is gonna be alright. And Fernando always go over and behind to provide top notch customer service and is an expert at problem-solving."

"Melissa was absolutely wonderful! All the staff is terrific! I love that they’re pleasant and friendly. But today was exceptional! Thank you, Melissa, for taking the time to allow me to be decisive. And thank you for the discount! I will always do my jewelry shopping at Platinum Pawn. I love there’s a huge selection! Thank you everyone at Platinum Pawn!"

"This kind and attentive behavior from Maggie made me feel valued and important as a customer. I appreciated her efforts in getting me the best price possible and it showed that she truly cared about my satisfaction. Her helpfulness made my experience much more enjoyable and I would highly recommend her to others."

"By far, the best experience I've had in any pawn shop. Gary and Maggie made the process seamless, fast, and I didn't feel like I had to beg for the money I needed. I appreciate the service I received here. The store was clean, organized, and even though it was close to closing time, I didn't feel rushed. I highly recommend giving them a try."

"I've gotten so many amazing jewelry pieces here and at affordable prices. They have the best jewelry in the AV hands down. The staff are very welcoming and friendly. The service is fast and easy. Over all I've had nothing but great experiences. I have no complaints. I 100% recommend."