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Vista Apartments
5120 East Cheryl Parkway, Fitchburg, Wisconsin, United States
About the Vista Apartments
Vista Apartments is a modern residential complex located at 5120 East Cheryl Parkway in Fitchburg, Wisconsin, United States. Our apartments offer a perfect blend of comfort and convenience, with spacious floor plans, modern amenities, and stunning views of the surrounding area. Residents can enjoy a range of on-site facilities including a fitness center, swimming pool, and community room. With easy access to shopping, dining, and entertainment options, Vista Apartments is the ideal place to call home in Fitchburg.
Photos of Vista Apartments
5120 E Cheryl Pkwy, Fitchburg, WI 53711, United States
Reviews of Vista Apartments
"Quiet, love that there are hardly any kids. I've never had issues with management, I find they are prompt, helpful and polite. I saw a review with Jocelyn in it, for what it's worth, she was always upfront and very professional with me. No issues."
"Do not recommend - horrible, unethically managed with poor customer service. The management lied about the month-to-month process causing significant stress and would have resulted in financial loss (paying extra months of rent for an apartment that I no longer needed despite giving notice by deadline given by management) if I had not spent significant time and effort advocating for myself. Summary: I lived in Vista. During lease renewal time in March, I was potentially changing jobs that would result in either moving out of state or staying in WI, so I asked Jocelyn, the property manager, what my options were and I was informed I could extend my lease or go month-to-month. I asked for clarity with specific dates to ensure I knew what my deadlines were for notifying Avante pending the outcome of my job. She stated in her email, "If you choose to go month-to-month that would go into effect July 1st. If you still plan on vacating and want to end your lease 6/30, then you would need to give notice 5/1." I decided to go month to month. I found out about my new job out of state just in time for the 5/1 notification deadline so was able to give notice by 5/1 to end lease by 6/30 (at the end of my existing lease) as Jocelyn stated in her email. After giving notice on 5/1, I didn't hear from Jocelyn for over a week so followed-up with another email on 5/11. Finally on 5/21, she states, "I needed to get clarification on the lease renewal that you signed. The month-to-month goes into effect July 1st. You are still on your original lease term until June 30th, so providing 60-day notice is invalid because the new contract/lease renewal hasn't started yet...I've attached our re-rental agreement that you will need to fill out and return." Meaning I would be responsible for paying rent for July and August despite meeting the vacate notification deadline that she stated in her email. I respond back copy and pasting the quote as above where she stated I could give notice 5/1 to end lease 6/30. She responded, "I see the confusion below and I apologize for that and if it was misleading. However, you did sign a contract" The lying was already horrendous, but then to try to play it off as "if it is misleading" showed lack of accountability. Then to state "you did sign a contract" was putting blame on the customer and admitting that she misled me in order to get me to sign the contract. Unbelievable. To be clear, I read the rental agreement and there was no verbiage stating I was not allowed to give the 60-day notice earlier than 7/1, nor had there been any indication of this in any previous communications with Jocelyn. All our communications also indicated there was no stipulation that I can't give the 60-day notice earlier than 7/1. We email back and forth several more times with Jocelyn still being unhelpful and not owning up to her lies/mistake and trying to sweep the issue under the rug. I try to call to discuss on the phone but am unable to reach anyone with several attempts. I finally reach another manager who states she will talk to Jocelyn. Finally, after weeks of stressing that I'll be on the hook for extra months of rent despite meeting the vacate notice deadline set by management, Jocelyn agreed to her original email. Hopefully the management has improved as the apartments were modern with nice amenities, but definitely not worth the stress of dealing with unethical management."
"Lived here for a year, saw it was one star and had to post something. Nice, new apartments, but there's not a lot in the area to walk to."
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