CHT Apartment Rentals
505 North Carroll Street, Madison, Wisconsin, United States
About the CHT Apartment Rentals
CHT Apartment Rentals is a reputable real estate agency located at 505 North Carroll Street in Madison, Wisconsin. We specialize in helping individuals find the perfect apartment to rent in the Madison area. Our experienced team is dedicated to providing top-notch service and assisting clients in finding a rental property that meets their needs and budget. Whether you are looking for a cozy studio or a spacious family home, CHT Apartment Rentals has a wide range of properties to choose from. Contact us today to start your apartment search!
Photos of CHT Apartment Rentals
505 N Carroll St # 1, Madison, WI 53703, United States
Opening hours of CHT Apartment Rentals
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of CHT Apartment Rentals
"They have rewarded 4 & 5 star Google reviews in the past... I'm writing this from an anonymous account so I can speak freely. I have mixed feelings about renting from CHT over multiple years. Pros: - Good for college students - They have weeks where they do raffles or give out food and that's pretty awesome - Maintenance staff are always very nice and helpful for me - Great area to live. I love living by restaurants, State street, the lake, the farmers' market, and the capital. Seriously best part of it. Cons: - Some staff (not all!) are hostile / have a disliking towards renters. There's one person in particular that talks badly about renters EVERY time I'm around them. They were also quick to accuse me of not renewing my lease when I had already signed it and the ball was in their court. That person is quick to throw around accusations / blame. - It sounds like they ignore problems when they can get away with it. My building had a problem one year with someone stealing packages. Neighbors who complained to CHT said that CHT blamed residents for not putting work orders in to fix the door. (CHT had known about the door when I toured months beforehand.) I don't know which staff they spoke to, so maybe it was the crabby person lol - They incentivize good reviews. Last year they ran a raffle for people who left a 4 or 5 star Google review. The prize for the raffle was rental credit. So every 4 or 5 star review with no text should really be taken with a grain of salt. I feel like that's low key bribery, right??? Overall, idk... I have a lot of understanding towards them. They deal with a lot of renters and not everyone is pleasant, and they're probably mainly contacted when there's problems. So I get that it's stressful. They do try to have comradery and do fun things for renters. But I often do catch them when they're in a bad mood (again, some people more than others)"
"Such a perfect first apartment for my fiancé and I to live in. The staff are always helpful and friendly, and maintenance requests are fulfilled in a timely fashion, going above and beyond to make sure we have everything we need. Amazing lake view and close to everything while remaining peaceful. It’s good to be home."
"Is this a scam? Found the listing on multiple sights, Zillo, Rentable, Apartments. I paid $20 to apply, and they didn't think to call me to tell me that they rented it out an hour before my showing. A family of 3 was waiting at the steps as well. They asked if I was going to show them the place. So I call the office and they say "I'm surprised no one called you." So I have to break the news to the family, who by the way is adorable. They were heart broken. So thank you for that."
"Rude, unresponsive, and unkind. Our packages are stolen constantly from the designated drop off area, CHT refused to help us make sure our property is in a safe place. Our apartment when we moved in was literally disgusting. Food still in fridges, disgusting smells, hair/mess everywhere. We have put in maintenance requests throughout the last year and have had no one show up. Our dishwasher has been broken for months with an unfulfilled request in our resident portal. Unfriendly and managed poorly. Still waiting on them to remove furniture we requested to be taken out months ago. Overall, one of the worst places to rent from in Madison"
"These good reviews, seldom as they are, are incredibly inaccurate. If only I could rate CHT 0 out of 5 stars... Even that would be too high of a rating. PLEASE READ THIS REVIEW. I have 9 yrs renting experience, always take great care of my apartments, and always maturely communicate problems w/ landlords. I write plenty of good reviews. CHT Apartment Rentals owns an apartment complex called the Parkview Apartments in Madison, WI. My roommate and I shared a 2 bedroom apartment #202 in the Parkview Apartments that is infested with yellow jackets (wasps) and both CHT & Parkview management didn't care less. Keep in mind these are double the size of normal wasps (bodies alone 1" long), are more aggressive than normal wasps, and they don't die after stinging you. Our less-than-helpful landlord Kristi Martiny only pretended to care. Their one pest control person, Mike King, treated our apartment 5 times using the same method every time and it never worked. One instance when I was talking to Kristi over the phone and told her I wanted to talk to a building inspector, she literally hung up on me and started avoiding my phone calls. We contacted CHT apartments and they were even less professional, even less helpful, and even more rude. It is painfully obvious that CHT is just another company that cares about tenants' money and that is it. If you have any sort of problem down the line, you're screwed. The wasps never went away. Not to mention, our apartment wasn't cleaned at all when we moved in. My family and I had to clean the apartment for several hours because the floors were black, the toilet green, and the cupboards were covered in a thick layer of cat hair (and I thought pets weren't allowed??). CHT of course refused to refund us for this. Save yourselves and your money. NEVER RENT FROM CHT APARTMENTS. UPDATE Dec 2016: I got a letter from someone who works with CHT. A direct quote from the letter says they are denying me any refunds because of "your hyperbole". I HAVE been seeing 6+ yellow jackets every week - that is NO hyperbole. Of course, that is so like CHT to pretend a bad situation isn't as bad as it really is. I have a LOT of documentation and pictures to prove that the wasps are no "hyperbole", lol. On top of that, the letter was filled with elementary grammatical errors. Yet again, everyone associated with CHT baffles me with their lack of professionalism and maturity. UPDATE Sept 2017: It took over 8+ weeks to get my security deposit (SD) back from CHT even though they were supposed to get it back to us within a week. Preliminarily, they said "a forwarding address was not provided" even though it was.... Then, over the next 3 weeks, we sent 18 emails back and forth discussing what the problem was. We mutually agreed that it was an error on their end (no duh) and that they would re-send the SD ASAP. Additionally, my roommate emailed them 2 times with the new forwarding address to make sure they got it (since they apparently need a lot of hand-holding and encouragement in order to do a half-assed job). After 3 more weeks, We STILL hadn't received our SD. When I contacted them at this point, they replied that they "hadn't received a forwarding address so our SD was sent back to their main address." My roommate went to the CHT main office 2 weeks later and picked up our SD, and also found the forwarding address was provided with the keys we returned 8 weeks ago... Seriously, if you have ANY sense at all, you will AVOID CHT AT ALL COSTS. Please, for your sake, save yourselves the hassle/stress/anger. I wish someone would have stopped me from renting at CHT. I wish I would have listened to all the negative reviews online. ~~~ I have had wonderful experiences living with Accent Management (small company), Grindstone Management (family owned & operated), and Welch Apartments (family owned & operated) so I urge you to check out ANY of those instead!!!"
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