Antioch Community Federal Credit Union

"I come to the bank at 4:30 p.m. expecting you to be open because your website clearly says 5:00 p.m. closing time and your teller explains to me that you closed at 4:30 p.m. please correct your website very unprofessional"

"Everybody in this credit union is awesome and treat you as if you were family. Those who have a bad day and take it out on others should find a Bank to go to. Been with this place for 20 + years.and always has gone out of their way to make me feel appreciated!!!!!!"

"Horrendous customer services! As a member of various banks, the service I experienced here was the worst I have ever encountered. The level of unprofessionalism from the rude and miserable worker who reluctantly tolerated my presence was made evident by her unwillingness to listen, her constant interruptions and her adamant persistence at a lack of eye contact, a dismissive tone and attitude, and her unwillingness to do her job as a teller and seek to illuminate her own ignorance with the knowledge befitting her profession. As the face of the credit union in question, her conduct stains the image of the institution and her lack of compassion and the abhorrent behavior expressed should influence any individual considering placing their finances at this business to strictly look elsewhere. A company that is blind to proper customer service and the value of kindness cannot be trusted to produce a business that will look out for your best interests, as clearly demonstrated by the in-person experience you will encounter here."

"Our neighborhood bank that we love! After reading previous reviews, I think they must've been confused with another business. The tellers are warm and welcoming. Elise is our favorite! Not only are they friendly and kind, but they welcome our spoiled Golden Retriever with dog treats and lots of love. Antioch Community Credit Union is the best!!"

"At first i thought this bank was good and better than big banks. But these people charge for the simplest things and are very rude. They have no way of communicating with other people and don't have any empathy for peoples financial problems. I felt intimidated, targeted and discriminated by the bank tellers/loan officers going in there."