The UPS Store

"Customer service. I was immediately acknowledged when I entered the store. Never has that happened in all the many UPS stores I've been to. Service was friendly, easy, and swift."

"Prices are bit much, but employees are helpful, kind and efficient."

"I'm not sure where all these bad reviews are coming from. I've been going to this UPS probably since 2020 when returning packages after Covid lock down, to return Amazon packages and various business needs. I'm there frequently and the service is always excellent! And I'm picky about good service! The economy sucks and everything going up. Not just UPS. And the service members always give a heads up on pricing when I'm there so there are no surprises. I think UPS just had massive lay offs too. It's not personal businesses have to charge for the extra things. They are trying to stay afloat like everyone else. The economy is the worst it's ever been! Despite this the service here at this particular UPS has always been excellent!!!"

"I can’t believe how far UPS has fallen. They tried to charge me a dollar for some tape to my package. The associate who helped me was professional and courteous which is great but when I asked him why he has to charge me for tape his only response was that his manager said so. Really disappointing and makes me want to take my business else where so I don’t get nicked and dime over every little thing. Shame on you UPS!! We all know you have plenty of money !"

"The awful experience I had in this place is something I will never forget. I walked in with my 3 yo, and needed to ship some boxes. My son, as a curios 3 years old boy, started to touch some of the things and play around. My hands were full with the boxes, and I tried as much as I could to control the situation. The guy who helped me, that later on introduced himself as Shein, the manager(!) of the location, obviously doesn’t have even one percent of emotional intelligence, said in these exact words “if you don’t calm your son down, I wont help you and you have to go to a different UPS location” I was so shocked, I didn’t believe what I’m hearing. To yell at me as a mother because my THREE YEARS OLD was only being a three years old! This was a humiliating situation and I will never ever go to this place again."