OnTrac
9774 Calabash Avenue, Fontana, California, United States
About the OnTrac
OnTrac is an institution located at 9774 Calabash Avenue, Fontana, California, United States, offering last mile e-commerce delivery services that go the extra mile. With the largest 1 and 2 day ground footprint, they are able to deliver faster to meet customers' expectations and build brand loyalty. By specializing in small package deliveries, OnTrac is able to save on costs and offer lower shipping rates to clients. Their delivery network serves 35 states and Washington, D.C., ensuring that packages reach customers wherever they may be. OnTrac offers a proven alternative to single-carrier shipping strategies, helping clients mitigate risk, save money, and increase flexibility. The institution also provides exciting delivery opportunities for professionals who are passionate about customer experience and have a strong attention-to-detail. In times of need, OnTrac uses their geographical footprint and infrastructure to assist in disaster recovery, hunger relief, community health improvement, and other important initiatives.
Photos of OnTrac
9774 Calabash Ave, Fontana, CA 92335, United States
Opening hours of OnTrac
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 12:00
Sunday:
Closed
Reviews of OnTrac
"This place is a joke!! How is that I had something shipped all the way from China in 2 separate orders one of which was delivered by USPS and the other order unfortunately ended up here. How is it that everything was fine and moving on schedule but this place gets my package and says that it is delayed because they need "more information ". My package is being held. How is that everyone got my information correct but this place can't! Next time I'm double checking that this place isn't being used as a delivery option."
"Horrible delivery service,I had a package being delivered from this company back in 2012 never came tracking said it was in California where I live an waiting for it next day it was in Nebraska I got my refund an package came 7months later. Now I’m waiting on package for 2days an it’s sitting in Fontana Ca hr away from still not here.i don’t want none of their employees at my door.my order cancel today 1/17/24."
"Went for an interview which they couldn’t even conduct correctly. Two different lines everything was unorganized. They had everyone waiting then proceeded to come out hours later finally informing people that if they applied on indeed the application was invalid and they had to apply again and come back another day. Completely unprofessional unorganized"
"Nike was using Ontrac to deliver my package. My package was here for 3 weeks!! Delivery delayed for days!!! All of a sudden my package was delivered and no were to be found. Complained to Nike and they will be further investigating. Hopefully they learn not to use this company. I also reached out to see of I can pick up at facility but they are not able to do that."
"Horrible. There is no one to help or contact online or over the phone. I tried for a week to simply update an address to make sure they had the right address, cause the tracking said it was being delayed and held up. Everyday I updated the system by phone and filled out the stupid online inquiry and it never updated. I finally decided to go to the location my package was being held and either pick up my package or update the address in person. I was the only person in there and it took them over an hour to retrieve my package. One guy came by and spoke with me and I could tell he was embarrassed. The employees walking in and out of the office looked like transients and smelled like marijuana. I know it's legal, but dam obviously your not hiring the right people based on the reviews. If low cost, means terrible customer service then I pray you go out of business. I will not order another product that uses your company as the shipper!!!"
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