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Zito Media
2455 Stirrup Road, Borrego Springs, California, United States
About the Zito Media
Zito Media is a telecommunications company located at 2455 Stirrup Road in Borrego Springs, California. They offer a wide range of services including cable television, high-speed internet, and digital phone services to residential and commercial customers in the area. With a commitment to providing reliable and affordable communication solutions, Zito Media strives to meet the needs of their customers and enhance their overall experience.
Reviews of Zito Media
"I had Zito since it was USA Communications. I began teaching online years ago and continue to now. Well, I went from renting to buying a home in the same town, two miles away. BEFORE PUTTING IN AN OFFER, I called Zito TWICE to confirm that this address has Zito Media service...only two miles away, but I'm an online teacher and MUST have good internet for my job and I'm buying not renting...it's a very big deal. They told me TWICE that "The provided address is serviceable." And I said okay great, just to make sure it is the same exact plan, speed and everything, right? I was told, "Yes! What day works for you to come to the new house?" So, I set up a day for them to come three days after closing on my home and mortgage. AFTER MOVING IN, I called for the third time to ensure someone was coming because of my job, etc. I was told, "Oh that address is not serviceable. It's too far from the closest pole with our wires." I have a new provider, but nonetheless, they could have cared less AND she told me the USA Communications modem I had could be thrown away and she was surprised my internet even worked so well with a modem that old. These people are all over the place and are asking me to pay my final bill. Oh no I don't think so. Do they even read these reviews? It was great internet while it lasted, minus the random outages, but that is TERRIBLE business and I was lied to TWICE and they did absolutely nothing to make it better. I'm writing a wonderful letter to the BBB and the company. What a horrendous place with horrific customer service. I'm blown away at what happened. And again...they do NOT care whatsoever!!!!"
"Would definitely not recommend the forced entry on my property were my dogs were outside and they just open gate when I was not home and they got up on my roof and removed all connections and messed up my roof going to contact my lawyer"
"I could tie a rope around my modem and attach it to a hamster running on a wheel and have more reliable service than I do now. If there’s rain or a light breeze, WiFi is out for days. If a butterfly in San Diego flaps its wings too hard, WiFi is down. My neighbor waved hello 2 days ago and we haven’t had WiFi since. Kidding…or am I?? Here where we live, no WiFi means no ability to make calls, texts, emails. My son does school online and often falls behind due to outages. My husband works from home which is nearly impossible with the service going down constantly, sometimes for 1-2 days. Can’t even count how many zoom meetings and appointments we’ve missed, with no way to let the other party know. Now anytime we schedule a meeting or call, we have to warn the person “if we don’t show and you don’t hear from us for days, don’t file a missing person report, it’s our WiFi.” Customer service is useless: “yes I see there’s an outage, our technician is working on it. Goodbye.” Counting the days until we get Starlink."
"Internet goes out regularly. Connection horrible ... we started calling it "getting zitoed"... phone call drops, intermittent signal. Just Horrible... with zero.ither options... this is not good!!!!"
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