OnTrac
5959 Randolph Street, Commerce, California, United States
About the OnTrac
OnTrac is a leading institution located at 5959 Randolph Street in Commerce, California, United States. Specializing in last mile e-commerce delivery, OnTrac goes the extra mile to meet customers' expectations and build brand loyalty. With the largest 1 and 2 day ground footprint, OnTrac delivers faster and more efficiently, resulting in lower shipping costs for clients. Serving 35 states and Washington, D.C., OnTrac's delivery network reaches customers wherever they are. By focusing on small packages, OnTrac saves on expenses and offers a cost-effective shipping solution. The institution also offers exciting delivery opportunities for professionals who are passionate about customer experience and have a strong attention-to-detail. OnTrac is committed to making a positive impact in communities by aiding in disaster recovery, hunger relief, and community health improvement. Experience the benefits of OnTrac's proven alternative to single-carrier shipping strategies and see how they can help mitigate risk, save money, and increase flexibility for your business.
Photos of OnTrac
5959 Randolph St, Commerce, CA 90040, United States
Opening hours of OnTrac
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 11:00
Sunday:
Closed
Reviews of OnTrac
"Ordered from SHEIN they supposedly never received my package but SHEIN and everywhere else says it’s in the US in La at the commerce location. My package was supposed to be delivered today and I paid extra for expedited shipping. Not ordering from SHEIN or anywhere that uses this delivery service what kind of scam is this."
"Worse delivery service out there. I can’t believe a large store like Walmart would use such a horrible shipping company. Doesn’t make them look good at all."
"Pretty bad. They just left my package in the driveway. I have a long drive way so if anyone wanted to steal it, they wouldn't have to walk all the way to my front door to do it"
"I waited all day for my package to be delivered but to my surprise I had to be physically present to receive the package. Even though I was home and missed him by a hair, I was expecting to find my package sitting on the steps, NOPE. I didn't sign up for a signature or was notify I had to make an appearance. I contacted an ontrac customer service representative in the online chat and she was very attentive and apologetic. She forwarded a message to the Amazon seller and made sure it would arrive the next day as yes it did! And the delivery man wanted to make sure it was me and I showed my ID. I originally gave 1 star but the parcel was a product that sometimes requires id."
"Horrible, horrible delivery company! They marked my package as delivered at midnight. And it never was delivered! I have ring cameras all around my home, and absolutely NO ONE CAME TO DELIVER MY PACKAGE ALL DAY AND ESPECIALLY AT MIDNIGHT! Tried to contact them, they said it was marked as delivered therefore to contact the seller- the seller said since OnTrac marked it as delivered they can’t help me. So I lost my money and package. With no help. They are a fraudulent company that takes no responsibility for their employees actions! Horrible!"
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