OnTrac Drop Box
3070 Skyway Drive, Santa Maria, California, United States
About the OnTrac Drop Box
OnTrac Drop Box is a last mile e-commerce delivery institution located at 3070 Skyway Drive in Santa Maria, California, United States. With the largest 1 and 2 day ground footprint, we are able to deliver faster to meet your customers' expectations and build brand loyalty. By specializing in small package delivery, we save on costs and offer lower shipping rates to our clients. Serving 35 states and Washington, D.C., OnTrac delivers where your customers are located. Our delivery network offers a proven alternative to single-carrier shipping strategies, helping businesses mitigate risk, save money, and increase flexibility. We provide exciting delivery opportunities for passionate professionals who prioritize customer experience, positivity, and attention to detail. Additionally, we use our geographical footprint and infrastructure to support disaster recovery, hunger relief, community health improvement, and other important causes.
Photos of OnTrac Drop Box
3070 Skyway Dr, Santa Maria, CA 93455, United States
Opening hours of OnTrac Drop Box
Monday:
07:00 - 20:30
Tuesday:
07:00 - 20:30
Wednesday:
07:00 - 20:30
Thursday:
07:00 - 20:30
Friday:
07:00 - 20:30
Saturday:
06:00 - 09:00
Sunday:
Day off
Reviews of OnTrac Drop Box
"I have had 2 of my deliveries on different occasion with multiple packages delivered to the wrong address. When I contacted the company I received a response that when the driver returned he was unable to locate the package and that I should contact the seller for replacement. I don't think it is the seller fault for having the packaged delivered to wrong address. Update. They have done a better job now. I am getting my packages delivered."
"Honestly the worst delivery company I've ever had to deal with. They are quick to get it to there ware house 30 mins away from me at 6 am Saturday morning. Try to call them to see if I could go pick it up on hold for 30 mins at 7 am in the morning and no answer. The person on amazon was on hold for over and hour before she got ahold of someone to tell me they just closed the warehouse so I couldn't go pick up my package. And on another occasion they said my package would be at my house that day. They decided not to deliver it to me and wait tell the next day because they didn't make it on time. How do they stay in business? Update: tracking said delivered but the package was nowhere to be found. Called them at like 6pm asking if my package will be delivered, guy said by 9pm. Tracking updated said delivered at 1:15pm and it updated at 8pm. I face palm so hard right now in anger."
"Absolutely the WORST delivery service! Packages left on the road, in odd places and worst of all, packages stated as being delivered but don't show up for two or three days- including Prime deliveries! Very far behind UPS, Fed Ex. Amazon needs to take note of this poor service as a reflection on them!"
"Absolute worst delivery company.They purposefully mark the package "unable to deliver" due to their inept practices so that it looks like you are at fault for giving a bad address. Anything I order from Amazon has been shipped to the same address for over ten years, and I order on average of 50 times a year. Only this company has a problem locating my easy to find apartment. If I ever know a company will use OnTrac for shipping, I will never do business with them again. These drivers for this company are pure lazy!"
"This is by far the most frustrating delivery company to deal with. 75 percent of my deliveries have "failed to deliver" several times for a single order. My package will arrive up to 4 days after their commitment time. They do not offer anything to you for the inconvenience. You just have to deal with it, I guess. Anytime you order something online, I highly recommend suggesting that you request them not to use OnTrac to deliver your package. I only gave them a 2 start because they have the ability to get it to you the fastest when they are shockingly on time."
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