FedEx Ship Center
7275 Johnson Drive, Pleasanton, California, United States
About the FedEx Ship Center
The FedEx Ship Center located at 7275 Johnson Drive in Pleasanton, California is your go-to destination for all your shipping needs. Whether you need to send a package overnight or within a few days, we have you covered with a range of shipping options. Our friendly staff can help you choose the right service to ensure your package reaches its destination on time.
In addition to shipping services, we also offer packaging supplies and tips to help you pack your items securely. You can even request to have your FedEx package delivered to our location for easy pickup. We offer value-added options such as pickup, delivery, proof of delivery, customs brokerage, and special handling to customize your shipment to your needs.
Our experts can assist you with packaging design and testing to ensure your items are packed safely. We also provide a variety of free FedEx Express packaging options to choose from. Whether you're shipping or waiting for a package, our convenient location at 7275 Johnson Drive is here to help you with all your shipping needs.
Photos of FedEx Ship Center
7275 Johnson Dr, Pleasanton, CA 94588, United States
Opening hours of FedEx Ship Center
Monday:
09:00 - 18:30
Tuesday:
09:00 - 18:30
Wednesday:
09:00 - 18:30
Thursday:
09:00 - 18:30
Friday:
09:00 - 18:30
Saturday:
09:00 - 16:00
Sunday:
Closed
Reviews of FedEx Ship Center
"Christmas gift from my daughter never made it to me. Priority shipment, was out on truck & supposed to be delvd 12/23. As soon as I rcvd update (on the 23rd) that it wasn't going to be delvd until 24th, I followed the FedEx email instructions to place delivery hold on pkg. I was out of town 24th-28th. On the 24th, I rcvd another notice that shipment was on truck to be delvd. Once again, I followed email instructions to place delivery hold on pkg. On the 26th, I rcvd notice that my pkg had been delvd!! I arrvd home late Sun night. No pkg waiting at my door for me. Ckd mailroom on Mon. Nothing there. Went to work hoping pkg would be waiting for me when I got home. NOPE. Called FedEx to advise pkg missing. Was told their records show it was delvd, so i need to contact shipper. Shipper (Neiman Marcus) reached out to FedEx & opened case. Case closed asap by FedEx as it shows delvd & shipper waived signature!! Now what??? I believe pkg is still at last FedEx location (Pleasanton) - either on a truck in the yard or in a bin on the dock. I used to work for Roadway & have seen this situation before. Between xmas & covid, it's completely understandable that a small pkg would fall through the cracks. I went to Pleasanton facility tonight, hoping they might assign someone to perform a dock/bldg check. The desk clerk was nice, but quickly decided she needed to get a manager involved. John, the manager, was a joke (and the main reason for my review/rating)! He became defensive right away: "I know this driver, he's one of our best..." Wouldn't admit that there was even the slightest chance pkg wasn't delvd - "this driver would never list something delvd that wasn't" Now I'm on the defensive, so I never even got the chance to ask if they would make an effort to search during the day (office was set to close in 5-10 mins) John tried to use the "xmas/covid" situation to try to explain how it was pkg was cited as being out for delvy 3xs b4 actually being delvd. He also stated that there was NO record of either of my delivery hold requests. The implication being that I'm a liar. He asked why I didn't call & place hold? Um, because FedEx email specifically instructed me to click the button & fill out delivery hold information. So, now the missing pkg is all MY FAULT because I didn't call FedEx to have them hold pkg??? John is a manager. As such, if he felt as though the conversation was going nowhere or starting to escalate, he should have taken the initiative and offered to leave instructions for the day crew to search the area. Then, either himself or another would reach out to me with results. It might have been BS, but it would have put me at ease & given me some hope! I wasn't upset when I arrived at the facility. That wasn't the case when I left. I drove all that way. Didn't accomplish what I wanted, but was made to believe I brought this on myself because I was stupid enough to believe following email instructions was going to be enough. If John is representative of the caliber of the Pleasanton management, I feel sorry for the employees."
"This review is for the lady at the front desk! A fed ex delivery driver delivered my package to the wrong address. After making a claim, I went in to see what fed ex can do since the driver came from this location. The lady working the front desk was super helpful and was able to even track down where it was scanned. Your kindness and hardwork doesn't go unnoticed. I really appreciate you!"
"They are very efficient at FedEx. In and out in 5 to 10 minutes is typical."
"Easy place to drop off FedEx packages in addition to Kinkos near HD in Pleasanton. Office located right off the 680 and Stoneridge Exit."
"I only go here if I have no other options. Unhappiest employees I've ever seen and that reflects on their work. I always wonder if my package will reach its destination. Honestly, I'm not sure how FedEx is surviving, in general. Too big to fail? Location is convenient, quick in and out, plenty of parking."
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