UPS Customer Center
1355 Adams Court, Menlo Park, California, United States
About the UPS Customer Center
The UPS Customer Center located at 1355 Adams Court in Menlo Park, California is a convenient hub for all your shipping and logistics needs. Whether you're sending a package across town or around the world, our friendly staff is here to help you with all your UPS shipping needs. With easy access and ample parking, our customer center is the perfect place to drop off packages, pick up deliveries, or inquire about our various shipping services. Trust UPS to deliver your packages safely and on time, every time.
Photos of UPS Customer Center
1355 Adams Ct, Menlo Park, CA 94025, United States
Opening hours of UPS Customer Center
Monday:
10:00 - 17:00
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of UPS Customer Center
"One star because i cant give zero paid ti redirect my package the access point then rejected my next day air package and curretly cant tell ne where it is nothing but problems recommend using orher delivery services"
"UPS never delivered and then after getting through to an agent on the phone I was able to get it sent back same day to the hub here. I was told to show up between 8 and 9pm and although the customer door was closed a driver showed me through the employee entrance where JD was able to find my box - thank you!"
"I wanted to leave a review for Adrienne D., a clerk at that location. My (very important) package was not delivered on the day that it was supposed to be delivered, and there was no movement at all on the tracking history, which did not bode well. I didn't get much help from the UPS toll free number. The last tracking location for my package was "Menlo Park", so I went to the Adams Court location to see if I could find it there. I found Adrienne, who took it upon herself to figure out what had happened to my package. She asked, searched, and finally reappeared with my package. She also explained what might have happened that made the package to seemingly vanish. Thank you Adrienne, you were an angel like I told you that day!"
"Heads up for people who had packages rerouted to a customer service center to pick up. Go to the location listed online. My package location was listed online as San Francisco, but when I asked the customer service line for the exact street address, the rep insisted I was wrong and that it was in Menlo Park even though I mentioned multiple times that on my computer screen it was supposed to be in SF. I get to the Menlo Park location and was told my package was in San Francisco. I’m upset. Again, I ask for the street address and the guy said it was in San Bruno. Tells me the address is on Forbes Ave. I go to the Forbes location - it’s in South San Francisco, so I figure it sounds right enough. Except, it’s wrong AGAIN. The reps here tell me my package is in San Francisco and the street address is on San Bruno Ave. Two hours wasted driving from my home in SF."
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