Law Offices of Donald E. Glass

"Wow! I can't believe it's only been a week since I hired the Law Offices of Donald E. Glass to help me with my divorce. They have been so professional and efficient, and I already feel like I have won my case! I am so glad I chose them to represent me, and I would recommend them to anyone in a similar situation."

"Up until the end, I would have rated him 3-4 stars. Response time was quick, although often ranging from abrupt to downright rude. I hired the firm to get my divorce paperwork accepted by the court. Mr. Glass submitted the paperwork and it was rejected by the court. At this point, Mr. Glass refused to accept any responsibility or even the possibility of responsibility. He repeated told me that the court was wrong (I'd like to hear him say that to a judge) and that he was not responsible for the court losing paperwork. Paperwork that can neither be proven to have been sent or to have been lost. Of course, he'll be happy to refile "to please this court" (that's direct quote) for only another $95 filing fee. Sounds like a court fee, right? It's not. He's trying to weasel another $100 out of me rather the follow customer service ethics. Over the course of the conversation (which I forwarded to the Bar Association), MR. Glass became more combative and rude. So rude, that I was convinced I had to be talking to a clerk of some sort. When he refused to give me his name (????) , it became clear that I was actually dealing with the actual attorney. Baffling behavior. I filed a complaint with the Bar Association and the BBB. AVOID THIS MAN LIKE THE PLAGUE!!!!"

"I am deeply disappointed in the way that I was treated and the way that my paperwork was handled. I wanted to save money so I went this route hoping and praying that it was legitimate. Somewhere along the way, when the documents that were submitted to the court were rejected three different times, I started asking questions. I started doing some research and making suggestions because things were not getting done and they did not seem to be submitted properly. I was told that I could just walk away from this attorney and go do it myself if I didn't like the way they were doing it. I explained that I was simply trying to understand what was happening and why were we being rejected by the courts every time we tried to submit for divorce. The cover letter that came back from the court was very clear about what the problems were and what boxes were checked incorrectly. This was done by the attorney's office of course. Their answer was always that they were very experienced and it must be the clerk that took the paperwork that was obviously not good at her job. Then when I mentioned something about having to go through the child support department due to my circumstances first prior to filing at the court, I was told that I have been blaming this attorney and that he no longer wants me to be his client because he feels that I am blaming him for things that are not his fault and that it is the court clerk's fault and that they are filing our paperwork incorrectly. I got a lot of excuses and told that other people were at fault and then at the very end I'm told that I no longer have an attorney because I questioned him and did not just trust him when you continually charge me more money again and again after every single attempt to finally Court was rejected due to improper completion of the forums. I am very disappointed and embarrassed that I even ever tried this attorney's online service at all. I don't recommend it and and it left a very bad taste in my mouth especially since I don't have a lot of money to waste and I don't have time to waste either. And after all the time wasting and money wasting he dumped me flat out. This was what he texted me today after asking him about maybe going to deliver the documents to the child support services first instead of going to the court first because of all of rejections and the explanation on the letter a rejection that we received multiple times: From Don Glass, Esq - "Hello Cynthia Garcia - Step 5 - Since you continue to blame our law firm for the court's incompetents, it is best that our legal services are hereby canceled and you are now free to handle the case yourself. thanks""

"Don was very helpful and extremely affordable in comparison to other divorce lawyers. I shopped around and was a little nervous when i seen how affordable his price was. Additionally, I had so many questions and he did not hesitate answering them. The text line was very convenient as I am a very busy person. As soon as I sent a text I was receiving the needed information. I am very happy with the services. The divorce went super smooth as although it’s do it yourself Don makes sure he gives you a step by step guide so it’s impossible to make a mistake. Even with the step by step guide he’s willing to answer any and all questions! Thanks so much Don you rock!!!"