All Star Driving School 2395 Hamner Avenue, Norco, CA 92860

"My daughter is very happy with her driving instructor, Zack! They are very professional and always providing good service. My son also had classes through this school and he was successful at learning quickly! Now, my daughter is in the process of getting ready for her driving test. I'm very happy so far!"

"I came here about a year ago and it was a horrible experience, the cars are very old and it is hard to accelerate. The lady that showed up to my first appointment yelled at me for not going fast enough (keep in mind this was my very first time driving) and she put me on a very busy road. She was asking me to look left and right at every intersection and I was trying to but being my first time driving I'm bound to make mistakes. She proceeded to park the car at a stop sign and yell at me by saying "if you aren't gonna listen to me then what am I doing here". I got the same lady for my second appointment and she was slightly more tolerable although I had anxiety attacks to even make my second appointment because of how badly I was treated in the first. I do not recommend this place. You can find a cheaper and more fulfilling drivers ed school."

"All Star Driving School is a great driving school. They are always on time and they have great communication. They always send reminders and have friendly service. They helped my daughter pass her driver license test. Thank you, Nick. He’s a great instructor."

"I had a horrible experience with All Star. I had a lesson booked for 11am, but my instructor called me at 11:05 to tell me she would be 45 mins late. I ended up cancelling because I had plans for afterwards and didn't want to be late. I rescheduled, and got the same instructor who again called me after our appointment time to tell me she would be late (40 mins this time). I have been driving for years abroad, and was just taking a lesson here to be sure I'm doing everything correctly for the behind the wheel test. I explained this to my instructor but she still treated me like I was a teenager who'd never sat behind the wheel before. Very frustrating. She then answered calls during my lesson, would point in one direction but say another, made me stop in the middle of the road on a residential street to explain where the pedals are, made me sit in the car for 10 minutes whilst she went into the office, couldn't answer some of my questions about the driver's test, and gave me last minute directions. I did call and complain to All Star afterwards. The woman on the phone was really nice (thank you!) and we were promised either a free lesson or a refund (we opted for a refund) but we have not received this yet and it has been almost a month now. Do not recommend this driving school!"

"If I could leave less than one star, I would. I am so disappointed in this company. I used them a few years ago for my older daughter and they were decent. Signed another one of my kids up in 2020 and had nothing but horrible experiences. The first lesson was in over 100° heat with no A/C in the car and her lesson was not a full 2 hrs. Instructor was late and the lesson was over early. Another lesson, they had to go fill up on gas during her lesson and she had to wait for the instructor to go use the bathroom which was a long bathroom trip. I feel this was very unprofessional and should not have been done on time I was paying for. While having to go to the bathroom sometimes can not be helped, that missed time should have been added to the end of the lesson or next lesson. The gas is something that should have been done prior. Then he also brought her back 30 minutes early because he really, really needed to use the bathroom. Only one of her 4 lessons over a 6+ month period was truly close 2 hours. Most were 30-45 minutes less. Their scheduling was constantly messed up and there is a serious lack of “listening” on their end. They would give appointment time and day options, but multiple times we were scheduled for dates and times that weren’t the slots we chose. Luckily for us, due to COVID my daughter had more availability and the offset on the appointments worked out. When the last lesson was scheduled, my daughter inquired about the cost of purchasing another package. I wasn’t happy with the service we were currently receiving and had my daughter call back while I was right there and advise that we would not be purchasing another package and just wanted the last lesson scheduled. The lady said that she already scheduled an appointment for over a week from then for that package. I got on the phone and advised to cancel it because we were not signing up for another package through them and had not done so. Simply inquired about cost. That’s it.. She then advised there would be a $25 cancellation fee!!! For what?!?!?! An appointment for a package that was inquired about only, not purchased and over a week away!!! Last straw. The instructor shows up to my house for my daughters last lesson from the first package and demands the $25 cancellation fee for an appointment and package we never signed up for before he would give her the lesson. I gave him a check and he said it had to be cash and he needed it right then. Well, I didn’t have $25 cash on me. Ended up asking someone else for the cash to give him so they would start my daughters lesson. Another 20 minutes of her lesson eaten away. Finally done and over with doing business with this unprofessional company. Then I get a call today, weeks after her last lesson stating that my daughter has a lesson scheduled tomorrow. I called to see what was going on, explained she didn’t have anymore lessons left in her package. The lady said that the notes in her file say we wanted another package??!!! What in the world are these people doing. How much more clear can we be....we haven’t even paid for another package, but they keep magically having appointments for an additional package that was never signed up for or paid for and want a $25 cancellation fee. I couldn’t believe it. These people are super unprofessional, you don’t get 2 hr lessons although that’s what you pay for and they are so unorganized. Never have their appointments correct! There are other programs out there with better functioning cars that are much more professional. Spend your hard earned money where they provide better customer service and professionalism AND appreciate your business."